Complaint Review: TRS Limited - Tampa Florida
- TRS Limited 3201 West Hillsborough Avenue Tampa, Florida United States
- Phone: 855-204-5317
- Web:
- Category: Health Supplement
TRS Limited Trial that turned into an unwanted subscription Tampa Florida
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As reported by others, I did a trial shipment but did not agree to any further orders or shipments. I was concerned that it might be a scam to get access to my credit card so that additional charges might be made; so I have been monitoring my card to see if any new charges had been made and today, I discovered one for $119.97 for a shipment of a health supplement.
My credit card company did have a phone number associated with the charge and I called the company and told them that I wanted a refund and a cancellation of the subscription that I did not order. The representative tried to tell me that by ordering the "trial shipment" that I had agreed to subscribing to the supplement shipments. I replied that I did not agree to anything other than the trial shipment and repeated my request for a refund and cancellation.
The representative said that he was cancelling the subscription and I have received an email from them to that effect. The email says that a refund will be made to my credit card in 3 - 10 business days, but I am still contacting my credit card company to dispute the charge.
In addition, they are requiring me to return the shipment, which I did not order in the first place, and I asked if they are covering the return mailing fee and, of course, I was told that they do not cover that.
At this point, it appears that I will get a refund without a hassle, which was not the case for some others who have complained about this company. Maybe there have been enough complaints that they have not decided to hassle the customers who see the unrequested shipment and charge and call to complain about it. I am sure that there are many who do not and get stuck with a very expensive charge that they did not order.
This report was posted on Ripoff Report on 11/13/2017 04:17 PM and is a permanent record located here: https://www.ripoffreport.com/reports/trs-limited/tampa-florida-33684/trs-limited-trial-that-turned-into-an-unwanted-subscription-tampa-florida-1411708. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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