Report: #1022404

Complaint Review: Truck Stops Of America

  • Submitted: Sat, March 02, 2013
  • Updated: Sat, March 02, 2013
  • Reported By: Edward — Brandon South Dakota United States of America
  • Truck Stops Of America
    3747 Express Drive,
    Holbrook,, Arizona
    United States of America

Truck Stops Of America Thomas O'Brien CEO TA Truck Stop of America, Thomas O'Brien CEO Holbrook,, Arizona

*Consumer Comment: It's an ugly world.

*General Comment: Go somewhere else

Show customers why they should trust your business over your competitors...

Thomas O'Bien CEO decided to black off as much as ten badly needed truck parking spaces in his "truck stops" for VIP parking. He charges drivers to park in those spots when his truck stop gets full at night. Basically, he takes advantage of drivers who are tired and need to sleep. These are exhausted drivers whom cannot drive any longer by law and must shut down and park. Not to mention that these divers work for trucking companies that spent over 100 million at TA Travel Centers last year. Never mind, that drivers spend money in his C-store and restaurants.

Most of all, the drivers he is charging to park barley make a couple of hundred dollars a week after expenses. Truck stops provide free parking for drivers because trucking companies are doing business with them. Drivers cannot afford to pay for parking. They are not reimbursed for that expense by their companies.

Here is what I suggest. [continued below]....
..... I think Thomas O'Brien should pay for parking at his house and for showers each morning like his customers do. I think he needs to pull the four-leaf clover out of his pompous, greedy a*s and be forced to drive a truck for a year, so he can understand how hard it is for new divers to make a living. This is a deeply sad day when a good truck stop chain with truly excellent customer service descends into darkness and joins the "screw truckers"

club. For the record, this is not an idea the "TA" employees thought of nor is it an idea they actually like. Thomas O'Brian's "pay to sleep" idea has created a back lash for TA employes in that drivers are complaining about being charged for parking when it should be free. Thomas is a great example of what we have been saying for years now. The American truck driver is doing the work, and everyone else is getting paid. I might suggest this to drivers who are reading this article. The "VIP" parking at the TA truck stop would be a great place to toss your pee bottles on the ground. I am just saying. "V.I.P." They are asking for Very Important Piss. Let's help them out with a little guys...
Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 03/02/2013 01:38 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!

Updates & Rebuttals


#1 Consumer Comment

It's an ugly world.

AUTHOR: MartyM - (USA)

   I thought TA was going back to preferred parking, meaning you buy fuel you get a parking spot.

   But you fail to realize how many people use TA's parking and never buy a thing, you must have a pretty good idea what it cost to pave a lot that big, it's not cheap.

   How many people buy their fuel at pilot, with the exception of a handful of stores has very little parking, buy your fuel at Pilot and drive across the street to park at the TA. No one would think that is right, well some would.

   If they where to put up signs saying you can't park without fueling the place would be empty most of the time.

   Although I do have a problem with paying to park, simply because drivers get stuck in places beyond thier control, and we know the trucking company is not going to pay for it.

   Also, 10 spots is hardly enough to get up set about, more so if people are actually willing to pay for them, how can you argue with that?

   The trucking industry gets uglier every day, if you want to fight something, take on all the new rules and regulations that are worthless. Which are not designed for safety they are designed to generate cash. We have people driving around the country tired because the government is telling them when to go to bed. You can not regulate rest, but they do because it is a money maker.

   But I also understand that a parking spot can be the straw that broke the camels back, after a lousy day.
Respond to this report!

#2 General Comment

Go somewhere else


Are you forced to go to his truck stops?  It is a free country - go somewhere else.

His business is providing a service that the market is asking for -- a guaranteed space for my truck at the truck stop when I need to stop driving.  I pay for it, I find value in it and I want it.  As a trucker I should not be allowed to buy it?  Truck Stops should not be permitted to supply it?

Next you will say he should give out free coffee or free meals.  After all truckers are tired and getting screwed by the system, someone needs to pick up the slack.  Or maybe his prices should be regulated to be the same as the supermarket.  That's only fair right?  And he shouldn't charge for showers, they should be free.  Someone needs to make a law!  It should be free!

If you don't like what he is doing don't go there.  If enough people don't like it the market will supply cheaper/better alternatives.  Don't stand in the way of a free market and the opportunity of buyers AND sellers to make choices in that market.  Because the next thing you will be crying for is some sort of government regulation to fit your idea of how the world should be.  Do we really need more of that?
Respond to this report!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.