Truliant Federal Credit Union Crooked Credit Union who Doesn't Care About their Members Winston- Salem North Carolina

Refusing to close your accounts until they are current is insanity knowing you are unemployed in a bad economy.  The obligation of the customer is to pay their bills in accordance with the agreement they signed.  There is nothing in the agreement that says you as a customer get a break because you are unemployed.  It is a completely illogical and irrational statement to even suggest.  Insofar as a bad economy - the economy is currently at full employment with solid macreconomic indicators showing continued growth in the US economy through 2019 and into 2020.  There is no rational reason for anyone to be unemployed in the current economic environment.

Once those clowns realize they won't collect from you, they will do what they should have done in the beginning and close your credit card and accounts.  Oh, I'm sure that will happen at some point.  However, that will not relieve the individual of the obligations they owe unless they declare bankruptcy.  Once the person becomes employed and decides to go to open a new account elsewhere, they'll likely find they can't because...well...those old obligations that appear on the person's credit report.  I'm sure the person will protest, at which point security will kindly - or not - escort the person out of the bank.  One of those consequences when you become a deadbeat.

Make sure that you report their abuse to all three credit bureaus.  The only thing the 3 credit bureaus will care about is whether the debts are valid, or not.  The person complaining has no problem admitting the debts are valid, so there is nothing for the bureaus to consider.  You must know absolutely nothing about credit reports or the credit bureaus to offer such a suggestion.

Please try not to give advice to anyone - it doesn't come from a very rational place.

So "JT" while I am sure you have absolutly no relation to the original poster "NT", you seem to suffer from the same misconceptions. Perhaps you can tell us how they "mistreated" you?

The "Well they should just give up if they know I am not going to pay" is a Mantra spoken by just about every person who no longer feels that they need to pay their obligations because for various reasons that THEY feel are important. The fact is that contrary to what you think a bank won't just give up. They will still attempt to collect on a debt until they need to charge it off after a period of time, and this does include not closing out an account if you have a negative balance.   This isn't a RipOff, this isn't "abuse", this isn't "mistreatment", this IS what you agreed to when you opened the account.

Oh and while you are at it perhaps you can tell us what reporting their "abuse" to the Credit Bureaus would do.

 I too was mistreated by that bank. They are TERRIBLE and they have the nerve to call themselves a credit union...they are more like loan sharks! They do not care about their members at all. Refusing to close your accounts until they are current is insanity knowing you are unemployed in a bad economy. That bank should be shutdown...eventually I am sure they will be. Once those clowns realize they won't collect from you, they will do what they should have done in the beginning and close your credit card and accounts. I wish you the best. Make sure that you report their abuse to all three credit bureaus.

No one here who is responding works for a bank or a credit union.  Never assume people who disagree with you must somehow work for the company you're complaining about, because none of the responses you've received are from people who work for the credit union.  Perhaps your assumption is indicative of why you're unemployed?  You made a decision to post to a public website.  Accordingly, the public is entitled to respond.  If you don't like that, then start your own website, and you can trash the credit union to your heart's content without worrying about the public's response.

Now, they could sell the CC debt to a collection agency, but that's pretty remote knowing what I know about banks and credit unions.  You're credit score will be in the trash, you'll probably declare bankruptcy, and they will simply write off the debt - before they actually try to sell the debt.  Credit unions in particular don't like to sell their debt.  Now, with your negative account balance, the credit union can probably either work with you, or they can possibly put you into Chexsystems, should you continue to be belligerent about your situation.  This will prevent you from opening a traditional bank account elsewhere.  I mean you could try Chime and go online without a branch to go to - but then you should read the complaints about Chime

So let's repeat.  If you are truly interested in closing your account:

• Get all of your auto debits turned off by contacting every company that auto-debits your account and revoking your authorization to charge your account.
• Get your account balance to zero - even if you have to get a loan from a friend.  Even if your friend charged you interest, that would be cheaper than what the credit union is probably charging you in penalties and fees.

Oh yes the typical response when you don't hear what you want.."You must work for them".  Sorry but I and no one else who posted works for this Credit Union, we are all just members of the General Public.

It is very typical on this site when a person posting a report doesn't like what people are telling them and they have nothing to really defend their position they fall back to the same thing you did. Personally I have been accused of working for various companies including banks and I was even accused of being the Chief of Police of a small town once.

The fact is that what others have said is basically correct. Whether you have an auto loan or some other debt to a bank, in your case a Credit Card, they have the right to hold one if the other is not current. This is generally covered under a concept called the "Right to/of Offset" and yes it is something you agreed to when you opened the accounts.

As for "reputable" banks who would turn you over to a Collection Agency. I am sure this is speaking more from emotion than logic for you. As if you sat back and thought about that for a second you would realize just how much that lacks common sense. But I will put your mind at ease, this Credit Union will eventually do the same as it is Federal Regulations that an institution can not hold "bad debts". This wil usually occur between 3 and 6 months.

Oh and the Government Shutdown has NOTHING to do with your sitation, and like your Collection Agency statement is totally out of line with reality.

 Every creditor including reputable banks will close an account and sell it to a debt collector after so many days of inactivity. I don't have a car loan just a credit card and an overdrawn bank account thanks to their fees. Again, these pathetic responses from this crooked credit union is all I keep getting. These people are predatory. I know the reason they are doing this is because of the government shutdown. The good thing is that eventually they will be closed when the economy collapses. Until that happens, bank elsewhere.

I attempted to close all of my accounts and they refused to stating that until I caught up all of my debt they would NEVER close out my accounts.  That is a largely accurate statement, provided your debts are with the credit union.  Hypothetically, let's say you have a car loan with the CU, and payment is tied to the credit union account you have.  In such a hypothetical, you will not be able to close the account.  Even if you were able to open an account elsewhere, and you may not be able to at this point, the CU isn't going to give up its guaranteed source of funding to pay off the car loan.  Once your debt is paid off, then you should not have a problem closing the account.

They also charged me over $200 in NSF fees due to various people attempting to collect on an empty account.  At this point, I would look at every single auto debit you have and shut it down.  You will have to call whoever is performing the auto debit and tell them they no longer are authorized to take funds out automatically without your consent.  You will have to complete written forms and other such things to make this happen.  If they say NO, they can't stop, then you will have to make sure (a) there is enough money in the account for the withdrawl, or (b) cancel whatever service you have that is causing the auto debit.  BTW, closing the account will not stop the auto debits either - in fact, banks and CU's generally won't close an account if there is an auto debit still clearing through the account; it's one of the reasons why institutions require a 30 day period before the account is technically closed.  It is one of the perils of setting up auto debits.  The next time you think about setting up an auto debit, you should ask yourself whose convenience is being served by the auto debit?  Is it more for you?  Or is it more for your creditor?

I reported them to the National Credit Union Association in hopes of them finally closing my accounts and they responded with a very nasty letter still refusing to close them.  Yeah, the NCUA isn't going to do anything about that.  I mean they were the ones who set the standard you just happened to be complaining about.

I hope things get better for you.  Best of luck.

 If YOU had automatic debits set up without the money to cover them, YOU caused the NSF fees! I'll bet you didn't even keep written records of your account usage with an on-going running balance. You probably NEVER balanced your account either. All these problems, YOU caused by improper management of your own account! Now's the time to write back with something brainless like, "You must work for them!"

Let me finish this sentence for you

STAY AWAY FROM THIS CREDIT UNION!!!...If you don't want to fullfill your legal obligations.

As apparently you couldn't pay any of your obligations or you wouldn't have people trying to collect money from an account with no funds.  The fact is that no bank or financial institution will "close" an account unless you have a zero balance. So they are not doing anything that any other financial institution would do...and I would bet that was in effect what the "nasty" letter stated, and why the NCUA didn't really assist you.

Oh and if you go on the "Well they are a Credit Union and should care about their members". They very likely do care for their members, but ALL of their members..especially the members that abide by the legal agreements they entered into. If every member could just stop paying without repocusions then in a very short time there would be no Credit Union to speak of.

Of course in the end it seems like this Credit Union may be the least of your concerns if you have multiple companies trying to collect funds.