• Report: #1060075
Complaint Review:

Turtle Wax, Inc.

  • Submitted: Tue, June 18, 2013
  • Updated: Tue, June 18, 2013

  • Reported By: J D — Greensboro North Carolina
Turtle Wax, Inc.
Westmont, Illinois USA

Turtle Wax, Inc. Tires Turn Brown, Yellow or Green after Applying Turtle Wax's "Black Tire Coat" - Virtually Impossible to Remove Westmont Illinois

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WARNING: Do not use Turtle Wax's T-10 Black Tire Coat on your tires.  Users report after 1-4 months it turns green, yellow or brown and it's virtually impossible to remove. Here's what I sent to my seller, Amazon.com:


I applied Turtle Wax T-10 Black Tire Coat to the tires on my brand new $57,000 Lincoln MKT. And oh what a shine... then I noticed some overspray on my chrome wheels... when I tried to remove it nothing worked and I was left with a gummy mess.  There was nothing on the product packaging telling how to remove overspray so I checked on Turtle Wax's website and for comments online for any helpful hints.  I was horrified when I found the following comments on You Tube:


1) "thejoe1579-Make a frickin viedo [sic] on how to REMOVE this crap from the tires.


2) 311mikey-Thanks turtle wax your product messed my brand new tires up. cant [sic] get the stuff off,without taking rubber off with it...


3) KipBurbank1-It turned greenish brown after four months and I can't get it off. I used a wire brush, acetone and methyl Ethel keytone [sic] and I still can't get it off. I pressure washed it really close and only little bits come off.


4) Bruce Wayne-At first I did like this product but now I hate it I cant get that stuff off the tire Does someone have a clue on how to remove it[?]


5) Steve McCauley-I let it dry overnight. The first week or so it looked great. But then slowly all 4 tires began to develop this green tinge. Some worse than others. I have now had limited success in removal with a wire grill brush. But that is hard on the tire material.


6) Steve McCauley-I'm sorry, I've used Turtle Wax product[s] before with good results but,...this stuff is AWFUL. Turned my sidewalls green after a week or so. How do I get this stuff off my tires!!!! I've tried sand paper but cannot get it all off. Bug & Tar remover has no effect... Didn't they field test this stuff? (and yes the tires were clean and dry before applying...)" Source: http://www.youtube.com/watch?v=wXHBVo1xAiU under "All Comments." 


Amazon, you get the picture. Do your hapless customers a favor: stop selling this crap! I called Turtle Wax and they said their specialist would call back within 24 hours with a solution on removing the product from my tires & wheels. They got around to it 3 days later with a lame suggestion to use Dawn Dishwashing liquid and a wire brush. I gave them a few suggestions about taking their product off the market.  


My car dealer, Green Lincoln in Greensboro, NC, took pity on me and acid-washed the overspray off my chrome wheels gratis.  No effect on the rubber, so I've personally put in 15 hours removing this product from three tires; I still have one to go... seems after scrubbing with tire cleaner and pressure washing the tires the product will rub off with a rag and a lot of elbow grease, but I found that pencil erasers work best.  Yikes... you have been warned!

This report was posted on Ripoff Report on 06/18/2013 12:55 PM and is a permanent record located here: http://www.ripoffreport.com/reports/turtle-wax-inc/westmont-illinois-60559/turtle-wax-inc-tires-turn-brown-yellow-or-green-after-applying-turtle-waxs-black-ti-1060075. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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