Report: #296050

Complaint Review: TWX NSS Magazine Subscriptions

  • Submitted: Tue, January 01, 2008
  • Updated: Tue, January 01, 2008
  • Reported By: Marietta Georgia
  • TWX NSS Magazine Subscriptions - 3k -

TWX NSS Surprise Debit from our checking account on Cristmas Eve! Internet

Show customers why they should trust your business over your competitors...

It's Chistmas Eve morning and we were getting ready for Santa so my wife went out for some last minute shopping. I knew (thought) we had X dollars in our bank account. I checked the balance a little later and learned that we had zero dollars! I saw where $45.90 in two withdrawls had been taken out that day 12/24/07 by TWX magazine. No bill, no heads up, nothing! I called TWX and through the non-human phone tree got the charges reveresed. But not before making a mad dash to the bank and making a deposit. If I hadn't checked the balance we could have incurred ISF charges of $99. Add that to TWX's "great deal" and its NOT a great deal.

I later spoke with a human at TWX and was told that one year ago I was informed that the subscriptions (Readers Digest and Car and Driver) would renew and that I should have remembered that and planned for the deduction. I asked the lady if she remembers everything she did or committed to one year ago..silence. Finally she said yes, "I would remember that I had to pay a bill." She's in the wrong line of work, she should be a CPA who would never forget an accounts payable.

I will never subscribe to either magazine so long as they are associated with this outfit.

Marietta, Georgia
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This report was posted on Ripoff Report on 01/01/2008 08:16 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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