ED Magedson – Founder
TWX*FAMHNDYMunknown unknown, New York USA
TWX*FAMHNDYM magazine service center magazine service center nationwide
A year ago I made on online purchase. as a thnk you i was given one year subscriptions to magazines for $1.00 each. A real deal yes. this year-today (12/8/13/0 i see my credit card was charged to subscribe to all of them for varying amounts & lengths($19.00 and $25.50 and $ 10.33)
i did not receive any notice or email or emailed bill or emailed receipt--nothing! just a charge--no phone calls etc
i explicitly told them when i purchased them for $1/ each to NOT auto renewal.
they did it anyway.
it iwll take 72+ hours for a refund.
i insisted on a confirmation number of the refunds & complaint.
i was told by employee Christopher Lux that he could no email me a confirmation of oru conversation--but he could ASK another department to do so--whihc would take 3-5 business days!
granted the print magazines at $1.00 each is a deal--but they also charged me without sending the magazines last year--which prompted my angry call then too...to get all straight.
but they need to step up to the plate & conduct business like real people do in the 21st century
they are a MEDIA--print company
they should be able to email notices & charges & bills etc electronically.
hope you check your cards & get refunds.
hope mine go through.
This report was posted on Ripoff Report on 12/08/2013 04:11 PM and is a permanent record located here: http://www.ripoffreport.com/reports/twxfamhndym/unknown-new-york-13850/twxfamhndym-magazine-service-center-magazine-service-center-nationwide-1105401. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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