Complaint Review: U-Haul Moving & Storage of Potomac Mills - Woodbridge Virginia
- U-Haul Moving & Storage of Potomac Mills 14523 Telegraph Rd Woodbridge, VA 22192 Woodbridge, Virginia United States of America
- Phone: (703) 490-1444
- Web:
- Category: Moving Companies
U-Haul Moving & Storage of Potomac Mills 14523 Telegraph Rd Truck Not Available and Would Not Refund Money Woodbridge, Virginia
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Our moving day was a nightmare. A U-Haul near our house did not have the truck we wanted so the clerk scheduled us to pick up a truck 25 miles away. Rip-Off experience #1. But it got worse. We went to this U-Haul place at Potomac Mills in Woodbridge, Va. and when we got there there were also no trucks. I was irate and demanded a bigger truck at the same price, anything so we could start our move. They couldn't help. I had them issue a refund which he seemed to ring up on the cash register. But a refund never went through. When I contacted them they said they processed it and I'd now have to call U-Haul headquarters. I called them and they said the store would have to approve the refund. It was a disaster. It ruined our moving day. I'll never use U-Haul again and I recommend you don't if you're relying on the truck being there. My friends say use Public Storage or Penske for trucks.
This report was posted on Ripoff Report on 12/10/2011 07:04 AM and is a permanent record located here: https://www.ripoffreport.com/reports/u-haul-moving-storage-of-potomac-mills/woodbridge-virginia-22192/u-haul-moving-storage-of-potomac-mills-14523-telegraph-rd-truck-not-available-and-would-807519. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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