u-save car and truck rental los angeles at four point sheraton charged 250.00 dollars for pet fur removal from back seat area of car Los Angeles California

No mention of the $250 pet fur charge at rental car return check in. Obviously the intent was to get the carge on my credit card before I knew. Four phone calls and one email indicate they have no intent to avoid negative customer reactions. The specific rental site reviews by customers are so bad the business is obviously hoping to limp along until someone shuts them down. I read the general national reviews before I rented, and it was not that negative. Phone contact produces no person willing to talk about a refund. I have committed fair return treatment to this business by me until I am satisfied with retaliation.