Complaint Review: Ubid.com - Danville Illinois
- Ubid.com 1 Lauhoff Center Danville, Illinois U.S.A.
- Phone: 1-888-900-8243
- Web:
- Category: Miscellaneous Electronics
Ubid.com ripoff did not respond to my request so I could return defective merchandise.
I received a defective Panasonic External CD-RW Drive from Ubid.com. They specifically state that you can only use their email form to obtain an RMA# to return merchandise.
I emailed them on 16, 19, 22 October 2001 and received no response. I called their customer service number on 10/22/01 and was on hold for one hour.
The customer service representative told me I would have to contact Panasonic Corp. to return the item.
I called Panasonic and they stated that I should have been given an RMA# by Ubid.com, and someone from Panasonic would call me in the next couple of days.
As of 10/26/01 I have not received a phone call.
This report was posted on Ripoff Report on 10/26/2001 12:00 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ubidcom/danville-illinois-61832/ubidcom-ripoff-did-not-respond-to-my-request-so-i-could-return-defective-merchandise-7355. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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