Report: #743337

Complaint Review: UB/Towson MBA

  • Submitted: Tue, June 21, 2011
  • Updated: Tue, January 15, 2013
  • Reported By: Dr.. Jon — Stevenson Maryland USA
  • UB/Towson MBA
    1420 North Charles Street Baltimore Maryland 21201
    Baltimore, Maryland
    United States of America

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The UB/Towson MBA program is the result of the arranged marriage between Towson University and The University of Baltimore Merrick School of Business.  If it were to be described as a collaboration between Cinderella and her wicked stepsisters, each institutions unquestionably assume that the Cinderella reference was for them one of them would be right.

My experiences at Towson University were exceptionally good.  The professors were engaging, evocative, provocative, and stimulating. I am told that Towson University has made teaching excellence their highest priority and it shows.  The quality of teaching that I experienced at Towson was exceptional and I went on record with my professors and the administration to say so.  This is in stark contrast to my experience at UBs Merrick School of Business, where I took two of the six courses in my MBA
program before transferring to Loyola.

I am a 58 year old retired dental specialist and professional educator. I spent 10 years teaching doctoral and post-doctoral students at the University of Maryland Dental School.  I am no stranger to either side of the classroom, and well qualified to evaluate teaching quality.  I was expecting to be educated and stimulated at The Merrick School.  The instructor for my last course was selected on short
notice after the listed professor became unavailable. Our last minute replacement arrived for classes totally unprepared, disorganized, and unable to solve the problems that he assigned for homework.  As a fellow educator, it was often painful to watch him. After several classes of disappointment I contacted the administration to complain.  The chairman of the Finance department was totally dismissive and condescending to me, and only began to investigate my complaints after several weeks of insistence. By that time I had dropped the course and began making arrangement to transfer to Loyola University of Maryland.  Discussions with the Assistant Dean, requests relayed to the Dean, and appeals on my behalf from Senator Ed Kasemeyer, chairman of the finance committee that funds the school, were all
ineffectual in eliciting any acceptance of responsibility for the poor (non-existent) quality of instruction, or any statement that my experience was in any way out of the ordinary at UB.  After 6 patient week of waiting for things to improve, I was left no option but to leave. The University was unwilling to refund any of my tuition.

If a good restaurant gave you a meal you found unacceptable, they would be anxious to try and make it right.  If a retailer sold you defective merchandise, they would offer to replace it or give you a refund.  Somehow The University of Baltimore is not similarly accountable for the quality of instruction they offer. My course could have just as well been self taught.  There was not a scintilla of enrichment to be had by virtue of the classroom experience.  I received nothing for my $2,000, and lost a semester of time.

The failure of the school to refund my tuition is what attracted me to Ripoff Report but of greater concern to me is the total lack of interest in the problem that I experienced from the administration. They were completely dismissive.  The concept of students as consumers does not appear to have reached the peaks of the ivory towers at the Merrick School of Business.  I specifically asked the administration on several occasions whether my experience was unusual or anomalous.  I asked if my expectations of the University were too high. (My expectations of the partner school, Towson
University, were exceeded.)  I was never given an answer.  I am left therefore to assume that my experience is standard fare for the University of Baltimore Merrick School of Business.  The good news is that Graduate Business programs are now being offered at Towson University.  For students who just need a degree for job advancement, training at UB is probably sufficient.   For those seeking
stimulation, enrichment, and good value for their tuition dollar,  I would recommend taking as many courses as possible at Towson, or with the new Graduate programs starting in the Fall of
2011, you could avoid UB altogether.
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This report was posted on Ripoff Report on 06/21/2011 06:28 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 General Comment

UB/Towson MBA

AUTHOR: John - (United States of America)

I am a recent UB undergraduate of the Merrick Business School and have taken two courses in their MBA program.  During the three years attending the school I have never experienced anything close to what was written.  Each of the professors in all of the courses from the undergraduate program to the the graduate level has always provided a stimulating academic learning environment.   Both fulltime faculty and adjunct faculty were seasoned professionals, who provided concepts that could be applied in todays business environment.  Being a business professional for over 25 years and having developed two successful startup businesses I cant say enough about the positive encounters at UB.  The school has been a great learning experience!
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#2 Consumer Comment

Typical MBA candidate

AUTHOR: Flynrider - (USA)

   "Likewise, my understanding of the internet was greatly enhanced by an information technology course (also at Towson, also excellent)."

If you'd really learned anything, other than the common buzzwords and phrases that MBAs use to pretend that they know what they're talking about, you'd have included the applicable search phrases in one post.     

  BTW, the way the search algorithms are set up, my responses to your post do nothing to increase its general visibility on any search engines.   At best it temporarily bumps you up a few pages in the "latest posts" category.  An effect that goes away in a matter of hours.
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#3 Author of original report

Response to Flynrider

AUTHOR: Dr.. Jon - (USA)

The UB/Towson MBA program was only a few years old when I enrolled. There were not a lot of consumer reports or reviews available at that time that might have helped me make a better choice.

The point of multiple reports with differing search phrases is that it increases the likelihood of being seen. Increased exposure is a fundamental of marketing that I learned in a wonderfully taught course at Towson.

Likewise, my understanding of the internet was greatly enhanced by an information technology course (also at Towson, also excellent).  Your response also helps increase the visibility of my posting.  Thanks so much.
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#4 Consumer Comment

What's the point?

AUTHOR: Flynrider - (USA)

  This is the third time you've started a new report for the same complaint.   What's the point?  Do you think that three reports from the same person about the same subject are better than one?  Did you teach yourself that in business school?
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