Complaint Review: UCA/Perennial Care/CHUBB - Nationwide
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- Author Not Confirmed
- UCA/Perennial Care/CHUBB Nationwide USA
- Phone: 8776335085
- Web: www.MymemberInfo.com
- Category: Health Insurance
UCA/Perennial Care/CHUBB UCA is not medical insurance it's a scam. San Antonio Nationwide
*UPDATE Employee: We would like to help you
Show customers why they should trust your business over your competitors...
My family was in need of health insurance while we were on leave. My husband looked online under ACA plans and gave our contact information to a broker. Several different companies contacted us but UCA had the better deal. I must say that they are great pretenders. They posed as a health insurance company but they are not. Some say they are a discount plan. They are a scam. We had them for a short time ,less than 2 months, but we owe almost a $1000 to our providers because they covered NO labs nor emergency visits. Its deplorable that these people feel it is ok to scam health insurance. Stay away.
This report was posted on Ripoff Report on 05/10/2017 04:17 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ucaperennial-carechubb/nationwide/ucaperennial-carechubb-uca-is-not-medical-insurance-its-a-scam-san-antonio-nationwide-1372502. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
We would like to help you
AUTHOR: Regina S - (USA)
SUBMITTED: Friday, August 18, 2017
Dear Des,
Unified Caring Association (UCA) is dedicated to total client satisfaction and we deeply regret that you do not feel that you received the appropriate service. Feeling good about what you purchased is our highest priority and we apologize that this has not been achieved. We strive to exceed expectations with our customers. As a policy and in practice, The UCA is committed to addressing and resolving all issues.
For your understanding, association memberships are sold by independent licensed agents. Memberships contain various consumer savings benefits including both insurance and non-insurance benefits. Members are emailed a fulfillment email outlining the log on process to view their membership materials immediately upon joining the association. They are informed during the enrollment process that the insurance benefits included in the association membership are not Major Medical. In addition, the brochure and the membership packet states that the insurance benefits are not major medical. Association members also have a 30-day cancellation period during which members may call and cancel and receive a full refund.
Once again, we are disappointed that you were not content with the membership benefits that you purchased. Please contact customer service at 855-556-5053, so that we can assist you in this matter and hopefully find the perfect solution.
Sincerely,
Regina Schreiner
Compliance and Customer Coordinator
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