Report: #952450

Complaint Review: Uhaul Moving HELP

  • Submitted: Mon, October 08, 2012
  • Updated: Thu, January 21, 2016
  • Reported By: Jason — Altamonte Springs Florida United States of America
  • Uhaul Moving HELP

    United States of America

Uhaul Moving HELP Uhaul Moving has not paid me for moving services my company has completed, and refuses to return our calls, Internet

Show customers why they should trust your business over your competitors...

Earlier in the year my company signed up for thinking it would be a great help to boost revenue! Boy were we WRONG! is not very buisness owner friendly, in turn not very customer friendly. They take payment up front from the customers at time of booking without verifying with the company if they even have availability. Im assuming they do this so they can ensure their commision be deducted promptly.

And then when there is no availability they put all the blame on the moving company and not for booking these appointments without checking availability first. They then give the customers a code and tell them to present it at the end of their move. In order for the Movers to collect payment they must have the "code" for to send them a check. We have had 2 instances where the "code" was wrong and we were unable to collect payment. After a few attempts at calling there customer service line nobody was able to help me.

In turn we NEVER received payment for the jobs that were completed even though had already received payment. Now we are out $400 and how does thank us? They send us a letter stating that they are terminating us from with no explination and tell us not to respond to the letter. This company is a complete RIP-OFF!!! I want to warn any companies that use them beware!!!!! They go through moving companies like water!!! And for the customers they will allow ANYONE to become a moving helper!!!!

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This report was posted on Ripoff Report on 10/08/2012 02:12 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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