Ultra Green Products ,Acai Ultra Burn They said I would be charged $4.95 for shipping for a trail bottle of Acai Ultra Burn and then charged me $59.95 every 2 weeks! Clearwater Florida

Unfortunately, I gave these Scam Artists my debit card when I was under the impression I only had to pay $4.95 for shipping of a free trial bottle of Acai Ultra Burn. Then I noticed I had no money in my bank account and started looking at the transactions.

They begun by taking the 4.95 out on February 13, 2009 for the trail and then on Feburary 18 charged me $59.95. This continued approximately every 2 weeks (March 6, 2009 - $59.95 and March 18, 2009 - $59.95). I sent them e-mails as soon as I realized they were taking money out of my bank account unauthorized.

They proceeded to tell me that I didn't read the agreement which is another link you push that says you will be charged if you do not return within 14 days of order. No where did it say I was signing up for any kind of membership. They will not give you your money back if you return a bottle after the first trial. It is a Scam and these people deserve to go to jail.

These people caused my bank account to be overdrafted and I am a single Mom with kids to feed. How dare them do this to innocent vicims an any time, much less during such a period of financial difficulties!!!

My e-mails and phone calls were useless because I even asked to speak to a manager and was told I could not get a refund. The only way to get your money back is to contact your bank and let them know there are unauthorized charges on your account. If it is a debit or credit card, you must cancel it and order a new one or the company will continue to charge your account.

I hope this will help others not to get cheated out of money like I was.

Debbie22
Houston, Texas
U.S.A.

*EDitor's Suggestions on how to get your money back into your bank account that someone wrongfully takes it from you!

EDitor's Suggestions on how to get your money back!

HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:

Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!

DO NOT TAKE NO FOR AN ANSWER!

Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.