• Report: #1065447
Complaint Review:

Unique Garage Door Services

  • Submitted: Tue, July 09, 2013
  • Updated: Tue, July 09, 2013

  • Reported By: Robert — Clermont Florida
Unique Garage Door Services
13325 Fairway Glen Drive # 202 Orlando, FL , Florida USA

Unique Garage Door Services overcharge Orlando, FL Florida

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 I called company to have springs replaced on garage door.  Women said she would send someone out and they will charge for the service call.  The tech will look at job and give me a price when he arrives, and if I accept job, service fee will be waived.  Tech will arrive between 6pm and 8 pm.

Tech called and said he was on a job and didn't know how late he would be able to come, and if I would like to reschedule for tomorrow.  Apparently he did not want to come this night.

Tech arrived at 7:05 pm and did not quote a price but went straight to work.  After work was done, we tried door and one roller popped out of track that was bad.  I told him to replace the roller when asked.

The cost to have the Springs replaced was reasonable to me:  $125/spring or $250.00. (which online for good springs cost $50.00 for both.  He charged me Labor and Installation: $180.00.  (Still not a problem).

He charged me $100.00 for the roller and installation.  Which I know is a total ripoff.  Rollers cost Less than $10.00 anywhere, and replacement time is less than 3 minutes.

I told him it was a little overpriced, he said that is what it cost.  Maybe it is, maybe it isn't.

I was very nice about it and also gave him a $10.00 tip., because that is the way I am.

I will never use this company again nor refer them.

I do not mind paying for services rendered, but I despise being ripped off.

Thank you.



This report was posted on Ripoff Report on 07/09/2013 03:18 AM and is a permanent record located here: http://www.ripoffreport.com/reports/unique-garage-door-services/orlando-fl-florida-32824-5042/unique-garage-door-services-overcharge-orlando-fl-florida-1065447. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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