Report: #91874


  • Submitted: Tue, May 18, 2004
  • Updated: Mon, August 02, 2004
  • Reported By: FORT wORTH Texas
    400 Fairway Drive, Suite 102
    Deerfield Beach, Florida

UNITED AIR COMFORT - UNITED RESTORATION Big Fraud, Destroyed Property, Now No Way to Contact Deerfield Beach Florida

*REBUTTAL Owner of company: contact information for united restoration and unites air comfort

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On May 2003, we had United Air Comfort come to our house for system check service on our a/c system as advertised in the local paper. Since our system was 20 years old, we expected that we would need additional service.

After 30 minutes, the technician came into the house to give us a review of his findings. Yes we need more freon but there were many other more serious problems and he continued to give us the full list. We bite the idea hook, line and sinker and ended up paying $3,500 for an entirely new system to be installed.

Our problems started in the summer - the hottest part of the year. We called the only number we had - Deerfield Beach, FL, They connected us to a local technician. A technician came out and said it was a drip in the drain pan, the new one (just installed) hadn't been installed properly. So it took him two days - working in our attic at 120 degrees to reinstall and fix the system.

The system continued to work till the end of the summer and when we switched to heat, everything worked fine. Now it's the beginning of the next summer and the ceiling is leaking again. I tried calling the phone number in Florida - the recorded message says: "It's out of my calling area" - on my home phone! I tried it two more times with the same results. I even tried calling the technician's phone number he left us: "phone has been disconnected". What's up!

That's when I came here and found the many, many reports of problems with this company. We're still paying for this new a/c system, and probably will for many years to come. My carpet is detroyed, my ceiling is crumbling and I still don't have a system that works!

I'd call this a rip-off of the first degree! Don't use this company under any conditions!

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This report was posted on Ripoff Report on 05/18/2004 04:23 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 REBUTTAL Owner of company

contact information for united restoration and unites air comfort

AUTHOR: Jhon - (U.S.A.)

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