• Report: #1021337
Complaint Review:

Unitrin Direct/Kemper Direct

  • Submitted: Wed, February 27, 2013
  • Updated: Wed, February 27, 2013

  • Reported By: nancy — Minneapolis Minnesota United States of America
Unitrin Direct/Kemper Direct
P.O. Box 3057 Scranton, Pennsylvania 18505-0057 Internet United States of America

Unitrin Direct/Kemper Direct Tripled my monthly payments without cause. Internet

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I've been with Unitrin Direct for nearly 2 years for my car insurance.  I just received notice by mail that Unitrin Direct was "sold" to a company named Kemper Direct.  There was no mention (of any kind) that my payments would change upon this change.

Here's the problem: My insurance's monthly cost is now 3 times more than what I've been paying for approximately 2 years. I never agreed to this switch nor was I forewarned before the increased payment was automatically withdrawn from my checking account.

Here's my guess: The 2 "different companies" are actually one. The "first" (Unitrin) gives you unbelievably low payments for x amount of time.  The "second company" (Kemper) claims to "buy out" Unitrin where-after they increase your policy payment's (quite high).  

 It just seems very crude, dishonest and and quite frankly illegal. 

I am truly disappointed with "Unitrim/Kemper".

Most possibly unrelated, but there was a confirmed fraud against my checking account approximately the same time that this policy payment increase started.  This was done within my checking account (which, again, Unitrin/Kemper had been taking automatic monthly car insurance payments from since I started my policy with them).  The only information tracked down was from PA (where Unitrin/Kemper claims to be).  

It also strikes me as odd to see that Unitrim/Kemper has a P.O. Box for their address instead of a physical location.  This seems quite peculiar to me.  Thank you for any and all aid you can provide.  -Nancy 

This report was posted on Ripoff Report on 02/27/2013 09:42 PM and is a permanent record located here: http://www.ripoffreport.com/reports/unitrin-directkemper-direct/internet/unitrin-directkemper-direct-tripled-my-monthly-payments-without-cause-internet-1021337. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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