• Report: #950301
Complaint Review:

Universal Transport

  • Submitted: Wed, October 03, 2012
  • Updated: Wed, October 03, 2012

  • Reported By: Liz — Texas City Texas United States of America
Universal Transport
13499 Biscayne Blvd. PH-1705 North Miami, Florida United States of America


REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

This person, Jay Caprio call us from Universal Transport ( Auto Brokers) on Monday morning to offer us a quote on transporting a car we purchased from McAllen, Tx to Texas City, Tx. He gave us reasonable price of $275. We agreed on the price with $125 deposit. 

Jay guaranteed the delivery of the car in one day and also door to door service. He said that they would notify us upon pickup and delivery. We didn't get a call from them on Monday, so we called and talked to the dispatcher, Eli. He couldn't give us any information that was helpful. I told him we were near Houston in case he didn't know where Texas City was. Didn't hear anything Tuesday either.

On Wednesday, After calling the dealership in McAllen, we found out that the car had actually been picked up that Tuesday evening. We were never notified about anything! Eli lied and said that we confirmed that we were going to  pick up the car in Houston. Where? He himself couldn't even tell us. We never changed our drop off location. That was a way of trying to charge us more money for having to come to Texas City. 

I finally got the phone number of the driver and talked to him. Eli had him driving only into Houston. He gave him some made up address in Houston that was suppose to be mine. My contract specifically shows my address in TC. The balance due on delivery is $150. Eli called and said that since we changed drop off locations,  the price will be $225 now!  I seriously feel Eli need a brain check! When I first spoke with him, I knew  there was something strange about him. To keep from going thru anything like we did, trust me, "Dont Use these people"! Also.. We Still Have Not Heard From Jay Caprio!!!!

This report was posted on Ripoff Report on 10/03/2012 12:03 PM and is a permanent record located here: http://www.ripoffreport.com/reports/universal-transport/north-miami-florida-33181/universal-transport-if-you-want-an-honest-and-dependable-transport-company-dont-use-950301. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Universal Transport

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?