Report: #389472

Complaint Review: UOL Juno NetZero

  • Submitted: Sun, November 09, 2008
  • Updated: Sun, November 09, 2008
  • Reported By: San Pedro California
  • UOL Juno NetZero
    juno.com
    Internet
    U.S.A.

Juno (ISP) Unauthorized Credit Card Transaction Internet Internet

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There was a charge on my credit card for $ 9.95 from Juno that I did not make. No idea how they got my this credit card number - this account exists only for internet purchases, and the card information only exists in a secured local data base (nobody but me has access to this information). Seems odd that someone who has my card info only used it to open a Juno account. Reported it as fraud to my bank. Juno's billing department wouldn't supply me with any information as to how this account was created (they suggested that I accidentally created this account on-line) and they didn't seem concerned that a fraudulent transaction was made with a stolen credit card number. Took me an hour on the phone with them to get to someone that claimed they would cancel this account.

Larux
San Pedro, California
U.S.A.
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This report was posted on Ripoff Report on 11/09/2008 03:05 PM and is a permanent record located here: http://www.ripoffreport.com/reports/uol-juno-netzero/internet/juno-isp-unauthorized-credit-card-transaction-internet-internet-389472. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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