• Report: #157797
Complaint Review:

Urban Florist Aka Continental Florist

  • Submitted: Tue, September 20, 2005
  • Updated: Tue, September 20, 2005

  • Reported By:Boise Idaho
Urban Florist Aka Continental Florist
657 Moberley Rd. Leg-In-Boot-Square Nationwide Canada
  • Phone: 604-677 3211
  • Web:
  • Category: Florists

Urban Florist Aka Continental Florist ripoff, item not delivered, vendor unresponsive, fraudulent charges Van Couever British Columbia Nationwide

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ordered flowers for friend on 9/6/05 to be delivered 9/7/05. flowers not delivered as expected. phoned the vendor on 9/7, 9/8, 9/9, & 9/10 with no response to my messages left on the customer service line. additionally sent an email to customer service on 9/10 with no response.

9/13 phoned again but pressed selection to order flowers a woman came on the phone rude and unwilling to listen or help and told me to call back in five minutes. when i phoned back five minutes later, the second operator that answered explained that i had reached the call center and that she would email customer service for me.

I phoned a seventh time the next day, and a representative named "wally" said he was sorry and that my credit card would be credited, but not to expect delivery of the flowers.

today is 9/20 and my credit card has not been credited, no flowers have been delivered, and no one from the company has phoned or emailed in response to my attempts at reaching them.

Boise, Idaho

This report was posted on Ripoff Report on 09/20/2005 09:30 PM and is a permanent record located here: http://www.ripoffreport.com/reports/urban-florist-aka-continental-florist/nationwide/urban-florist-aka-continental-florist-ripoff-item-not-delivered-vendor-unresponsive-fra-157797. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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