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Report: #337335

Complaint Review: Urban Nutrition, LLC - Bellaplex - Hoboken New Jersey

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  • Updated:
  • Reported By: Owing Mills Maryland
  • Author Confirmed What's this?
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  • Urban Nutrition, LLC - Bellaplex PO Box 310 Hoboken, New Jersey U.S.A.

Urban Nutrition, LLC Bellaplex Sleazy Ripoff - Gets your Credit Card Info and Keeps Charging Hoboken New Jersey

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I called the Bellaplex phone number in April 2008 to ask questions about the product. The salesperson, Adrian ext. 503 said he would let me try the product at a special discounted price. I said that was fine, but that I did NOT want to go on their auto-ship program where the product automatically gets sent out to you each month with an automatic credit card charge. I told him if I liked the product I would then think about the auto-ship. He said if I liked it to call him back and he would give the product for $125 for 4 months.

The next month I received another shipment of Bellaplex along with a charge on my credit card of $49.99. I called and said that I did not want this and never ordered it. Adrian said he had me down as an auto-ship customer. I told him he did not have my ok for that and he did it with my knowledge. He said he would take me off the auto-ship and refund my money.

I did get the credit back on my credit card, but just received once again, another shipment and charge for Bellaplex. I called and spoke to Jason who said he would cancel my auto-ship, but would not refund my money unless I sent the product back. I told him I would not pay for postage for something I did not order and if they want it back to send me the postage. He refused and said that's their policy and won't refund my money.

I asked to speak to the owner and he said look it up on the internet. It's on their website - which it is not.
This is a sleazy company who gets your credit card information and then keeps sending you unauthorized shipments of products and continues to put charges on your card.

W
Owing Mills, Maryland
U.S.A.

This report was posted on Ripoff Report on 06/05/2008 08:23 AM and is a permanent record located here: https://www.ripoffreport.com/reports/urban-nutrition-llc-bellaplex/hoboken-new-jersey-07030/urban-nutrition-llc-bellaplex-sleazy-ripoff-gets-your-credit-card-info-and-keeps-charg-337335. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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