Complaint Review: URBANFLORISTS - Vancouver, British Columbia
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- Author Confirmed
- URBANFLORISTS urbanflorist.com Vancouver,, British Columbia Canada
- Phone: 888-244.4531
- Web:
- Category: Florists
URBANFLORISTS FRAUDULENT COMPANY ripoff Vancouver British Columbia
*Consumer Suggestion: Isn't it time that this operation gets shut down permanently? ..Where are the authorities to shut down Urban Florist?
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1. Flowers were ordered on 5/9 and should be delivered on 5/11. I made a call to urban... in 5/11 morning - their answer was - "on delivery"
2. Flowers were not delivered on 5/11 (the order is time-sensitive, for birthday).
3. I sent two emails in the evening to get the standard response from autoresponder - it's funny, that AUTOresponder explains delay in delivery by Mothers Day (seems that all orders made before and AFTER that day are not delivered in time)
4. Today at 10 A/M/ I sent a new message with high priority asking about my order. The reply was again from the autoresponder and with the same silly explanation.
5. I spent a lot of time for the phone call to urbanflorists, and have heard two dozen times how important is my call to them. The standard message contains also advice to use email - but I know, that it is a WRONG WAY from one autoresponder to other.
6. Finally, I reached a human being who gave me the same response as day before - "on delivery". It was another AUTORESONDER - now with human voice.
7. He refused to cancel my order.
8. He refused to connect me to supervisor.
Go to Google ("urbanflorists.com"- it will give you a full
understanding of this fraudulent company - from customer and from insider's point of view.
Vadim
Oak Park, Illinois
U.S.A.
This report was posted on Ripoff Report on 05/12/2005 10:13 AM and is a permanent record located here: https://www.ripoffreport.com/reports/urbanflorists/vancouver-british-columbia-v5z-4b2/urbanflorists-fraudulent-company-ripoff-vancouver-british-columbia-142459. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Suggestion
Isn't it time that this operation gets shut down permanently? ..Where are the authorities to shut down Urban Florist?
AUTHOR: Actual - (U.S.A.)
SUBMITTED: Sunday, May 15, 2005
How many more Rip-Off Reports need to be made before the proper authorities shut down Urban Florist?
I urge each and every consumer that has been scammed to file a complaint with the
Vancouver, BC Police Department - https://vancouver.ca/citizenreport%5Fwa/
The RCMP - https://www.recol.ca/intro.aspx?lang=en
and The Canadian Bureau of Competition - https://strategis.ic.gc.ca/sc_mrksv/competit/complaint/form.html
This forum is a big help to other consumers but unfortunately, most shoppers won't see these posts until after they've made purchases from Urban Florist.
There are at least 50 complaints against them filed here - just within the last year. Looks like the best way to prevent future rip-offs is to see that they are put out of business because the level of complaints shows no sign of letting up.
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