US Consumer Attorneys Hired back in 4/2019, Still having Timeshare report interest fees, owe $2,000+ while account should be closed. El Cajon CA

My husband and I hired this company to cancel our timeshare completely. We had paid in full and did everything they needed from us. In the meantime we are still getting Timeshare calls and I'm thinking this has been resolved, but little did I know, this company, US Consumer Attorneys haven't completed their job and still have the account open and gaining interest fees and the taxes and fees on this account. I did not look at the account for this whole time, and when I went to delete it, I noticed it still had a balance and was accumulating more and more with it. I'm so upset by this!