Report: #806407

Complaint Review: US Periodicals

  • Submitted: Wed, December 07, 2011
  • Updated: Tue, August 21, 2012
  • Reported By: Anonymous — Somewherein Pennsylvania United States of America
  • US Periodicals
    555 W University Drive
    Mesa, Arizona
    United States of America

Show customers why they should trust your business over your competitors...

My elderly mother received fake 'past-due invoices' for Globe magazine from this company for years. They went under other names, I don't remember what now it was so long ago. I went as far as taking the bills to out local post office and showed the Postmaster. The way the invoice was worded, it made it seem as if she had already paid for some installments for her 'subscription', and the balance is past-due... when in fact no subscription existed and no payments were ever made (or magazines received by us.)

 I called Globe and was told that this company goes under a few different names, and they are NOT authorized to collect for subscriptions to Globe magazine. This all happened a very long time ago, and I had forgotten about it until I took a phone call for my mother today from a collection agency, saying that US Periodicals had turned her in for non-payment of her subscription!! And they want $115!

I called the 800 number for the collection agency and talked to the 'manager' who told me that there was a recorded phone conversation between US Periodicals and my mother, where she authorized a subscription to be started for her. I said "Yes, but she's 90 years old... I could call a nursing home and get someone to agree to pay me $1000 for an old greeting card, does that give me the right to sue them for it? No!"

This person chided me me for allowing my mother to answer her OWN phone, and told me that I should be ashamed of myself for letting that happen. He insisted that this was a legitimate company and he was a legitimate collection agent and if there was a problem with this company, WHY are they still in business? I said because there are alot of gullible elderly people in the US? And he wants ME to be ashamed?

He also insisted that there was a legal 'verbal contract' between my mother and this company, and she did indeed owe them the money. I told him that we have never received a Globe magazine from them, and we weren't paying them a cent. He said that since she gave her permission to start a subscription order, that we did indeed owe the money.

I told him that if he cared to Google the US Periodicals company he would see that there are hundreds of complaints against them, to which he replied that I should Google 'McDonalds' (he added, "since I'm such a proficient Googler") and see how many people are suing them for stupid reasons, and I shouldn't believe everything I read on the internet. Well, Mr. Manager of Argus Financial, I don't care to believe everything a collection agent tells me.

I plan on contacting whoever I need to to find out what I can do to stop this from happening... how is this even near legal?
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This report was posted on Ripoff Report on 12/07/2011 07:09 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 REBUTTAL Owner of company

Your a joke!!

AUTHOR: us periodicals - (United States of America) need to get a life!!! Who do you think you are??? Dont tell me what your mother did over the phone when you have refused to listen to the audio!! We have over 700,000 customers and have .01 percent in complaints against our company. Maybe someday when you have a business that has to deal with inconsiderate people like you....then you might get a clue!!! What does the paper that shows how much she owes has to do with anything...other than the fact that she owes us money!!! You obviously are just as much a deadbeat as your mother!! PAY YOUR BILL DEADBEAT!!!!!!!!
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#2 Author of original report


AUTHOR: G - (United States of America)

Would you like to see a copy of the bill you sent her? I still have it, and anyone is welcome to see it, I'll post it online. All anyone has to do is Google your company name, and they'll never forget it. You should be ashamed of yourselves.
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#3 REBUTTAL Owner of company

this has to be a joke

AUTHOR: us periodicals - (United States of America)

Why to start with are you posting without your name??? You a such a liar!! If your mom ordered the magazine...why would we send 5 bills to you to pay and never respond to our company?? Why do we have audios of people saying they want the magazine?? Because of people like you who say they never order it or they are not coherent when we are calling them!! Why not listen to the Audio when we offer it to you so you can hear how the conversation went?? you are actually a deadbeat who is trying to make our company look bad!!! Pay your bill!!!!
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