• Report: #869886
Complaint Review:


  • Submitted: Tue, April 17, 2012
  • Updated: Tue, April 17, 2012

  • Reported By: L Salon inc — colorado springs Colorado United States of America
708 S. Kalamazoo St Paw Paw, M Internet United States of America

US SALON SUPPLY CO Sent Dyoff wipes instead of pads. Will not answer phone or email. Paid for 2 day shipping it took 3 weeks Internet

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I ordered 4 -80 ct Dy Off pads from this company and paid for 2 day shipping.  A week later I received an email stating that they are waiting on them and the could be sent from someplace else. I wrote an email to their customer service department telling them that I need them now not in 3 weeks. Never heard back from them. I then receive the Dy Off wipes in the mail, which I do not like and they do not work. I've tried to call them and I have emailed them and they won't respond. I was on hold for 10 mins on two occasions only to get a voice message system. No one has called me back. They are horrible and I won't order from them again. 

This report was posted on Ripoff Report on 04/17/2012 11:18 AM and is a permanent record located here: http://www.ripoffreport.com/reports/us-salon-supply-co/internet/us-salon-supply-co-sent-dyoff-wipes-instead-of-pads-will-not-answer-phone-or-email-paid-869886. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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