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Ripoff Report | USA Survey Group Review - New York, York
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Report: #292788

Complaint Review: USA Survey Group - New York New York

  • Submitted:
  • Updated:
  • Reported By: Frisco Texas
  • Author Confirmed What's this?
  • Why?
  • USA Survey Group 303 Park Avenue South #1079 New York, New York U.S.A.

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USA SUrvey group has not fulfilled their obilgations to their offer for a free xbox elite system. I completed all the offers in May and three of the sponsors had responded two have not. I opened several sponsor resolution tickets and submitted supporting documentation.

I have followed-up montly requesting resolution every month since July and I get the same run around...a representitive is working to get a resolution, they will respond. As I stated, this has been going on for over six months...their website states that they will generally resolve in 14 days.

Tnowak
Frisco, Texas
U.S.A.

This report was posted on Ripoff Report on 12/19/2007 12:43 AM and is a permanent record located here: https://www.ripoffreport.com/reports/usa-survey-group/new-york-new-york-10010/usa-survey-group-failed-to-fulfill-their-obligation-to-their-offer-new-york-new-york-292788. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#4 Author of original report

Still No Response

AUTHOR: Tnowak - (U.S.A.)

POSTED: Thursday, July 03, 2008

Just an update to this file. It is now July 3, 2008 and still no reply to my many queries for so status. I have even entered a few complaints for the no responsive nature of their company. Don't waste your time on this company you will only be disappointed.

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#3 Author of original report

USA Survey Group

AUTHOR: Tnowak - (U.S.A.)

POSTED: Wednesday, April 02, 2008

I finally received an update to the sponsor completion at the end of January and return the paperwork as required. The website indicated that I was confirmed to receive the gift in 6-8 weeks of the confirmation, that was January 11, 2008 and still no shipment. I made two inquiries into the status and received this during my first request:

"Thank you for contacting us.

Our 6-8 week fulfillment period is a "target" and we do make best efforts to fulfill within that period. Due to circumstances outside our control we are currently experiencing delays in gift fulfillment. At this time we cannot give you an exact shipping date for your gift. Once your gift is shipped, that fact will be indicated on your status page. We apologize for any inconvenience this causes you.

Please feel free to contact us if you have any additional questions."

At week 11 I made another inquiry and placed a complaint and have yet to receive a response from this company. This process has been going on since May 2007. Don't waste your time with this company, they will find ways to take as long as possible to fulfill their end of the promise. If they ever do!

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#2 Author of original report

USA Survey Group

AUTHOR: Tnowak - (U.S.A.)

POSTED: Wednesday, April 02, 2008

I finally received an update to the sponsor completion at the end of January and return the paperwork as required. The website indicated that I was confirmed to receive the gift in 6-8 weeks of the confirmation, that was January 11, 2008 and still no shipment. I made two inquiries into the status and received this during my first request:

"Thank you for contacting us.

Our 6-8 week fulfillment period is a "target" and we do make best efforts to fulfill within that period. Due to circumstances outside our control we are currently experiencing delays in gift fulfillment. At this time we cannot give you an exact shipping date for your gift. Once your gift is shipped, that fact will be indicated on your status page. We apologize for any inconvenience this causes you.

Please feel free to contact us if you have any additional questions."

At week 11 I made another inquiry and placed a complaint and have yet to receive a response from this company. This process has been going on since May 2007. Don't waste your time with this company, they will find ways to take as long as possible to fulfill their end of the promise. If they ever do!

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#1 Author of original report

USA Survey Group

AUTHOR: Tnowak - (U.S.A.)

POSTED: Wednesday, April 02, 2008

I finally received an update to the sponsor completion at the end of January and return the paperwork as required. The website indicated that I was confirmed to receive the gift in 6-8 weeks of the confirmation, that was January 11, 2008 and still no shipment. I made two inquiries into the status and received this during my first request:

"Thank you for contacting us.

Our 6-8 week fulfillment period is a "target" and we do make best efforts to fulfill within that period. Due to circumstances outside our control we are currently experiencing delays in gift fulfillment. At this time we cannot give you an exact shipping date for your gift. Once your gift is shipped, that fact will be indicated on your status page. We apologize for any inconvenience this causes you.

Please feel free to contact us if you have any additional questions."

At week 11 I made another inquiry and placed a complaint and have yet to receive a response from this company. This process has been going on since May 2007. Don't waste your time with this company, they will find ways to take as long as possible to fulfill their end of the promise. If they ever do!

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