Complaint Review: Usapocketbikes.com - La Verne California
- Usapocketbikes.com 1407 FootHill Blv Ste 100 La Verne, California U.S.A.
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- Category: Miscellaneous Companies
Usapocketbikes.com Ripped off by usapocketbikes.com La Vernela Verne California
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I ordered a Grand Prix MX3 from usa-pocket-bikes.com. I placed the order in late November and was told the bike would arrive within 2 weeks. After many calls, and hearing many excuses the bike finally arrived on Dec.22. The bike arrived the wrong color, missing, parts, and cracked. I called usapocketbikes and was told to fill out the claims form on the website.
I decided to keep the wrong colored bike, and the company said they would send out the missing and cracked pieces. Over the next 6 months I called the company over 15 times and I was told the pieces were on back order but would be sent out next week. I heard these exact words from every employee for 6 months.
Today I was told they would not be sending out the missing and broken parts. I was told I can purchase these pieces from another site, and usapocketbikes would no longer be sending the pieces. The represenative said "they are less than $20. Go buy them yourself". The represntative was very rude, and said it was no longer their responsibility.He blamed FedEx, which was the first I heard about this. I am now stuck with a useless bike, which I paid $200 for.
Do not buy from usapocketbikes.com
Levittown, New York
U.S.A.
This report was posted on Ripoff Report on 06/12/2009 11:25 AM and is a permanent record located here: https://www.ripoffreport.com/reports/usapocketbikescom/la-verne-california-91750/usapocketbikescom-ripped-off-by-usapocketbikescom-la-vernela-verne-california-461097. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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