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Report: #1459096

Complaint Review: USBank Mortgage -

  • Submitted:
  • Updated:
  • Reported By: Ted — Dallas Texas United States
  • Author Confirmed What's this?
  • Why?

USBank Mortgage After paying off $16k, they continue to charge me more in interest than at the start of the loan! Internet

*Author of original report: Additional info

*Author of original report: USBank loan officer employee never provided options

*Consumer Comment: Interest

*Consumer Comment: Missing Information

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I have paid off $16k on my USBank Mortgage in two years, but yet, USBank Mortgage continues to charge me more in interest each month than I paid in the beginning. For example, in my first payment, I paid $340.45 in interest. All these months/years later, I paid $355.33 in interest last month. You'd think that after paying off so much money, I'd be paying LESS in interest and MORE on the principle. But not here!

Also, very few banks charge a pre-payment penalty...USBank Mortgage does!

When I first was talking to the banker about getting a home loan, I told him that I wanted the kind where the more I pay, the less interest I pay each month, so I can pay off the principal faster. He said that's what he'd do. After three months of paying on the loan, I noticed that my interest never went down so I asked him about it. He said all was fine, not to worry about it, and that it would eventually go down. Ha!

I have contacted USBank Mortgage several times about this and they said that I could re-fiance with them if I wanted something different. Why should I pay them additional fees to refiance to get the loan that I should have received in the beginning. And how do I know if they will even do my loan right, if they didn't do it right the first time?

I highly urge anyone who needs a home mortgage or house refiancing, NOT to go with USBank Mortgage. You'll save your money by going elsewhere instead. USBank Mortgage is a rip off and a scam, in my opinion.

This report was posted on Ripoff Report on 09/01/2018 12:26 PM and is a permanent record located here: https://www.ripoffreport.com/reports/usbank-mortgage/usbank-mortgage-after-paying-off-16k-they-continue-to-charge-me-more-in-interest-than-at-1459096. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
2Author
2Consumer
0Employee/Owner

#4 Author of original report

Additional info

AUTHOR: Ted - (United States)

POSTED: Saturday, September 08, 2018

For my complaint, I had copied and pasted from what I wrote when I had complained to USBank months ago. When I saw this form wanted a photo, I went into my spreadsheet and took a screen shot, which was current. That is why I wrote $16k in the complaint, and it showed the current $21k amount that I've now paid off. So, why is USBank charging me more in interest than when I first started? I paid off $21k!!!

It's a fixed mortgage. I don't remember if it's 15 or 30 years. Interest rate is 3.59%. There is an escrow, but no mortgage insurance as that is a waste of money for me. I have NEVER been late with a payment as it's automatically withdrawn from my bank account. Additionally, I pay an additional $300 every month to help cover the interest fee.

In my opinion, USBank mortgage is screwing me over in overpaid interest. If I went by how PennyMac did their loan where I'm paying $1 less in interest each month, USBank mortgage now owes me $784.78 in interest that I overpaid.

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#3 Author of original report

USBank loan officer employee never provided options

AUTHOR: Ted - (United States)

POSTED: Saturday, September 08, 2018

Most people who ask for a mortgage do not know which type of loan does what. The bank employee is supposed to explain all the loan service options and tell them which loan is best for them. This did NOT happen to me. The USBank loan officer just told me this was the loan that I was getting. He was looking out for his/USBank's best interest instead of the customer. I had explained that with PennyMac, I'll see my interest go down $1 every month. I wanted the same. He should have known what I was referring to and got me the same thing.

I have NEVER been late on a payment. It's all done by automatic withdrawl. Additionally, I pay in an additional $300/per month.

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#2 Consumer Comment

Interest

AUTHOR: The Dog - (United States)

POSTED: Sunday, September 02, 2018

 First, I have a feeling you don't know what you got into and probably don't know the terms of the contract. Somebody who knows what they are talking about doesn't ask the bank for "a loan that does such and such"! You ask for a "Conventional Mortgage" and not an "ARM". Secondly, the interest rate is going to change a little based on the number of days in the statement cycle and thirdly, most importantly, if you are late in making payments, you will cause extra interest to be earned by the bank. I highly suggest you find somebody, not another mortgage seller, to read and gin overbuilt mortgage contract and explain it to you.

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#1 Consumer Comment

Missing Information

AUTHOR: Robert - (United States)

POSTED: Sunday, September 02, 2018

That spreadhseet you provided is not proof of anything. In fact looking at your spreadsheet there is more questionms than answers.

FIrst off all your title states you have paid down your balance by about 16K, yet you are showing you made about 21K in "Principal" payments. So where did this extra 5K go toward?

If you have a standard 30 year Fixed rate mortgage, the $1259.82 you are paying every month would equate to an interest rate of over 10%, even if this was only a 15 Year fixed your Interest rate would be over 7%. Which would mean that if you only paid P&I your intetrest rates are those reserved for people with very poor sub-prime credit.

So what are you leaving out? Such as what type of loan(Fixed vs. Adjustable) is this? What is the Length and Interest Rate? Does this payment include things such as PMI? Do you have an Escrow Account?  When are you making your payment, as are you making it late enough to be assessed additional interest or late fees?

Then is anything they are doing against what was in the original loan documents you signed?

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