• Report: #385549
Complaint Review:

USBI And Silk Communications

  • Submitted: Tue, October 28, 2008
  • Updated: Tue, October 28, 2008

  • Reported By:Cedar Michigan
USBI And Silk Communications
billview.com/USBI Internet U.S.A.

USBI And Silk Communications Called and scammed me into charges for long distance Internet

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I have been being charged $198.05 per month at my business for 5 lines for long distance since June of 2008. When I finally discovered what was going on and began to inquire, my troubles just started.

After calling my local company and being routed to USBI's number, I was finally in contact with a company called Silk Communications. After a heated discussion with the poor lady on the other end, all I was told was that I could call back and speak with a supervisor but that she would not be able to refund any of the charges.

She would however be able to contact me within 3-5 business days with the audio recording of my authorization of the charges from May of 2008. At this time that is what I am waiting on.

I told her I wanted all charges cancelled effective immediately. I was taken for $990.25 and hope that I may recover a portion.

Cedar, Michigan

This report was posted on Ripoff Report on 10/28/2008 08:37 AM and is a permanent record located here: http://www.ripoffreport.com/reports/usbi-and-silk-communications/internet/usbi-and-silk-communications-called-and-scammed-me-into-charges-for-long-distance-internet-385549. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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