• Report: #295501
Complaint Review:


  • Submitted: Sat, December 29, 2007
  • Updated: Sat, December 29, 2007

  • Reported By:Crewe Virginia
billview.com/usbi/index.htm Internet U.S.A.

USBI, SILV COMMUNICATIONS Unathorized charges appeared on our phone bill from USBI on behalf of Silv Communications Internet

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We received new charges on our phone bill that were being billed by USBI on behalf of Silv Communications. We called the 1-888 number and were repeatedly hung up on. When we did get through to a rep they also asked us what the last charge was and then transferred us to Silv Communications where we were told we authorized them to be our new long distance carrier. This was a first we had heard of this company and we never authorized the change in carriers or the charges. We were told they were canceling the account, but we would not be refunded any of the charges and then we heard a dial tone.

Crewe, Virginia

This report was posted on Ripoff Report on 12/29/2007 01:59 PM and is a permanent record located here: http://www.ripoffreport.com/reports/usbi-silv-communications/internet/usbi-silv-communications-unathorized-charges-appeared-on-our-phone-bill-from-usbi-on-beha-295501. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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