• Report: #784356
Complaint Review:


  • Submitted: Mon, October 03, 2011
  • Updated: Mon, October 03, 2011

  • Reported By: traveler — san diego California United States of America
washington, District of Columbia United States of America

uspassportnow.com US Passport Now intentionally deceptive, refused to admit problems, washington, District of Columbia

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Internet search for US government state dept site for passports lists US Passport Now first, site is made to appear as an official US government site using the official US seal.  Site lists refund offer within 24 hours but reality is staff trained to refuse full refund.  Staff promise call you back to resolve problems but never did despite many requests over a month ago.  I reported this to BBB but site has refused all contact by BBB.  I immediately had my credit card company refuse authorization of any charges to this site as only way to stop transaction.

This report was posted on Ripoff Report on 10/03/2011 07:11 PM and is a permanent record located here: http://www.ripoffreport.com/reports/uspassportnowcom/washington-district-of-columbia-/uspassportnowcom-us-passport-now-intentionally-deceptive-refused-to-admit-problems-was-784356. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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