Complaint Review: Vacation Property Marketing (Management) - Kissimmee Florida
- Vacation Property Marketing (Management) 3061 Michigan Ave , Suite F, Kissimmee, Florida U.S.A.
- Phone: 800-9287618
- Web:
- Category: Advertising Agencies
Vacation Property Marketing (Management) Have I been scammed? VPM took lots of money to advertise my timeshare but now I can't get in touch with them. Kissimmee Florida
*Author of original report: They called after I left them the mean message.
* : BOTH OUR PROPERTIES RENTED AND WE MADE PROFIT! WE WERE TREATED VERY PROFESSIONAL and SEE NO PROBLEMS WITH THIS COMPANY.
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My husband and I decided to rent out our timeshare this year as we are super broke and won't be able to use it and it would be a big waste, plus the maintenance fees are a big burden (don't buy a timeshare unless you are really rich, trust me). We contacted Vacation Property Marketing (I swear they used name Vacation Property Management before but now this name does not appear anywhere).
So they offered to advertise our timeshare for rent and sale for a one time non-refundable membership fee of $685. It's a lot of money so I started researching the net to find out if it's a legitimate company. I've been scammed before (by scammers feeding on people desperately needing a job) and I did not want to fall for pretty promises again but I could not find anything on the company. BBB didn't have their info, no scam reports, no complaints. At least not with this name. Even their website http://onlinevpm.com/index.php seemed legitimate and had a stamp of trusted site by Online Business Bureau.
The representative we spoke with called himself Andy Pintos. He urged us to make the decision quickly as they had a convention coming and that would mean a lot of potential clients. We did the verbal agreement over the phone and they sent the written contract. When we talked on the phone, he told us, our credit card would not be charged until they receive the signed contract but guess what, it was charged right that day. The contract they sent us even included paypal receipt. The contract had lots of spelling mistakes in our names (they combined mine and my husband's names, wow), the name of town and address and, as I spoke with Andy later, the email address they had on file, which was supposed to be the means by which they would send us rental offers, was wrong too so I cleared that up with them. So what then? Then we wait.
And we've been waiting like that already for 5 months. We tried contacting Andy Pintos many times and can't get in touch with him. I just wrote them a mean message on their website so I hope they get back to me soon, wonder what they'll say. I'll update you on that.
Again, I tried looking for any signs on the net of people getting scammed by them but there's no reports yet. I don't know maybe it's just a new company that just haven't scammed enough people yet or maybe it's a legitimate company that is awefully bad at what they do and can't get me a renter because they're terrible advertisers.
A little update. I searched BBB again and found Vacation Property Solutions with very similar address (not identical). Rating is F but honestly I don't trust BBB ratings. But the important thing is they reported 2 complaints for selling practices.
Now, they also seem to have updated their listing as now they do have Vacation Property Marketing listed and I was right, they did change their name (from Information Management Forum - what a name! and I googled the name, some IT company uses it). And another reason why you should not trust BBB ratings, they gave them A-. Wow. No complaints on file.
I don't think there's any chance of getting my money back. I remember that the verbal agreement we did over the phone was recorded and had a lot of legal stuff in it, for ex. "Has our representative said that we have an offer for you right now?" I really hope that I am wrong about them and they are just bad at advertising and we can still get a renter from them... one day.
Has anybody else done business with them?
I guess that will teach us. Don't pay for services they didn't perform yet. Anyway. Thanks for listening.
Mom of one
Keasbey, New Jersey
U.S.A.
This report was posted on Ripoff Report on 06/23/2009 12:03 AM and is a permanent record located here: https://www.ripoffreport.com/reports/vacation-property-marketing-management/kissimmee-florida-34743/vacation-property-marketing-management-have-i-been-scammed-vpm-took-lots-of-money-to-ad-463937. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2
BOTH OUR PROPERTIES RENTED AND WE MADE PROFIT! WE WERE TREATED VERY PROFESSIONAL and SEE NO PROBLEMS WITH THIS COMPANY.
AUTHOR: Chase - (USA)
SUBMITTED: Thursday, September 10, 2009
I will be the first to say something if i feel I have been duped! Absolutely without a doubt I will say something. BUT the people at VPM rented our timeshare with no problems, kept in contact with us and we profited nicely!!! Oh I had doubts as well folks, believe it. I get phone calls all the time!!! But this company delivered on what they said they would do. I am very happy and have given them my other property as well. Hmmmm, maybe I am the oddball? I know there are scammers out there but I feel ultra comfortable with these guys and my wife as well, which is hard to do!
#1 Author of original report
They called after I left them the mean message.
AUTHOR: Mc from nj - (U.S.A.)
SUBMITTED: Wednesday, June 24, 2009
So a guy from VPM called me yesterday and asked me "What's the problem?" I tell him that they were supposed to find me a renter, I paid lots of money, now the season will soon be over and I it will be too late to rent anything this year. He had no response. The entire conversation was totally pointless. He had nothing to say beside, "We assure you that we are continuesly working to get your property rented." I didn't even want to speak with him anymore. Very unprofessional. Poor customer service.
I guess we'll have to try to rent it on ebay or something because I really don't think this company will get me any results.
Stay away from them. It's a waste of money.
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