• Report: #1135191
Complaint Review:

Valley Smog & Auto Repair

  • Submitted: Mon, March 31, 2014
  • Updated: Mon, March 31, 2014

  • Reported By: Gregg — Los Angeles California
Valley Smog & Auto Repair
36641 Perez Road Cathedral City, California USA

Valley Smog & Auto Repair Ari RoschBob & Lucy DoremusTechnicians: Angel Ocejo, O Cristian, Shysters, Shylocks, Rip Offs, Cheating Auto Repair Shop, Untrustworthy, Auto Repair Thieves, Shoddy Work Performance, Liars, Cheaters, Sharp Business Practices, Deceitful, Reproachful, Don't Expect To See Old & Replaced, Auto Parts, Unscrupulous, Over Charges, Price Gauger Cathedral City California

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

 We Originally took my vehicle for a leaking water reservoir with a estimate of $573.71 and Prior to service not running hot - just losing water.. - Owner claims additional mandatory work needed to be completed - Block Test Pass Replaced fan shroud, coolant hose clamp thermostat coolant reservoir - Owner Bob said he took it for a test drive and is fine - Upon picking up the car the cost was overinflated to $748.55 plus an initial $90.00 Diagnosis Fee which was never applied to work performed on car. In addition to requesting Old parts & complete work history - never received. Told to take bus to pick up car with only a 1 hour notice before closing, on 3/28 after keeping it for several days - Got bum rushed to make payment of $748. 58, but argued them down 108.45, to $640.33 & hurried out door. ( Ari " I want to go home ") On way home Land Rover was boiling oil inside engine block& NO WATER inside block with empty reservoir within 15 minutes of driving it. In Giving them the benefit of doubt, we filled with water Sat ( 3/29 ) took it on a 20 minute drive & occurred again exactly the same like on 3/28. We have attempted to resolve issue on Monday 3/31 with owner Bob Doremus who claims Valley Smog & Auto test drove and is running perfectly fine, and said they have done nothing wrong But the car owners broke it - You can bring it back in won't charge you to look at it - but will have to charge you for any additional repairs & tests - Double Dipping - Wells Fargo will not charge back account unless I pay a certified mechanic additional money to verify that it was not repaired. This company has a habitual habit of reproach to cover for shoddy work - Have documented proof They are Sabotaging vehicles to assure return business - and they take full advantage of seniors on Social Security robbing them blind by not honoring Warranty on work done - Did Not even say they were sorry, instead BoB, owner insisted that the car was test driven and in good condition. Witness Statement: My wife was home when I arrive 20 minutes after car pick-up and witnessed the water boiling, the oil gurgling and the motor steaming which it had not done a week before the repairs. The fallowing day we took the car on a trip to the store as a test run about a 20 minute drive. Before leaving we filled the reservoir up. On the way back it again overheated. Steaming out from the hood. Water boiling Valley Smog & Auto is willfully and with wanton disregard - ruining customers cars to guarantee they receive return business & gauging Diagnosis charge as you walk in the door... [continued below]....


This report was posted on Ripoff Report on 03/31/2014 05:42 PM and is a permanent record located here: http://www.ripoffreport.com/reports/valley-smog-auto-repair/cathedral-city-california-92234/valley-smog-amp-auto-repair-ari-roschbob-amp-lucy-doremustechnicians-angel-ocejo-o-1135191. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Valley Smog & Auto Repair

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?