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Report: #194488

Complaint Review: Vanderbilt Mortgage & Finance Company - Maryville Tennessee

  • Submitted:
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  • Reported By: shreveport Louisiana
  • Author Confirmed What's this?
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  • Vanderbilt Mortgage & Finance Company 500 Alcoa Trail Maryville, Tennessee U.S.A.

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My wife and I bought our singlewide mobile home over six years ago.We were financed through another finance company,I myself have had other loans through this company before and i knew how their company operated and was OK with it.I did not like thier interest rates,but at the time I was OK with it.

About nine months after we had purchased our home,the company I was working for changed up their management and I found out right before Christmas that was my last day there.That Sucked.
But at least I had gotten a severence package,which put us through the holidays.

I found another job right after the first of the year and I am still there. Well things starting going bad with the cars,I had to start spending alot of money on them to keep them going.I had to start pushing around a few bills to pay for the repairs and found myself getting behind on bills further and further.

I decided after two years to try to refinance my mobilehome,soI went to the bank and talked to the manager and gave him my information and he would get back in touch with me in a couple of days.

He called me at work and said that the house only appraised for $21,000.00 I told him I paid a little over $40,000.00 for it.

He just told me that there was nothing he could do.I just said thanks for trying and told him goodbye.
People we bought a top of the line Palm Harbour Home,This house is really built and we are happy with it too.You know its really bad when you buy a house and it loses over $20,000.00 in just two years.I was really mad at this and did not know what to
do about it.

Just about a year and a half ago I got this letter in the mail saying that the finance company I have had been purchased by Vanderbilt Mortgage. I said OK so what! So about a month later I got the payment book in and like to have fell out of the chair when I saw the amount of the payment.

I had been paying $400.00 per month for the past four years and it had jumped to $493.00 in just a month,so I picked up the phone and raised total HELL. they told me that was the payment to their terms and there was nothing they could do to change it.

I cannot tell you how many harrassing calls we have recieved from them since, But it was enough that we had to buy a answering machine to answer the phone for us.
We put our house in a mobile home park when we bought it. Its bad enough to have a high house notebut,what is worse is to bave high rent as well.

They could not give any explanation for the increase, but I would love to stick both of my feet up their
*&*&* and have a bunch of doctors have to remove them!
These people are the biggest bunch of snobs I have had ever encountered in my life.You cannot deal with them at all.

If there is a lawyer out there that is willing to file some sort of suit,write me an e-mail,I will get in touch with you.

I would love to stick it up their sorry *&*&!
There is no reason for what they are doing to us and all the other people they have harrassed that have their homes financed through them.

Especially the people of the gulf coast.My heart goes out to each and everyone of you,You did not deservre what you got!!!!!!!!!

Walter
shreveport, Louisiana
U.S.A.

This report was posted on Ripoff Report on 06/02/2006 03:09 PM and is a permanent record located here: https://www.ripoffreport.com/reports/vanderbilt-mortgage-finance-company/maryville-tennessee-37804/vanderbilt-mortgage-finance-company-ripoff-maryville-tennessee-194488. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
4Consumer
0Employee/Owner

#4 Consumer Comment

AGAIN!!!!!!

AUTHOR: Beth - (U.S.A.)

POSTED: Monday, June 12, 2006

Wow, here we go Brandon giving his "opinion" once again. I never received a thing from Vanderbilt. If they are so well organized why did I receive a check back from them when they "FORCED" insurance on my home when I had it paid in full for the year. Thanks to the Insurance Division State of Tennessee. Why don't you crawl off somewhere and give your "advice" elsewhere. What do you do at Vanderbilt? Damage control for their image?

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#3 Consumer Comment

Everything is sent accordingly

AUTHOR: Brandon - (U.S.A.)

POSTED: Tuesday, June 06, 2006

Everything that is added to your account is sent to you via mail. If you have a lapse in insurance or have failed to pay your property taxes, it is in your contract that this constitutes a default. The company has to secure its' interest in the home to make sure it is safe from damage or tax sales by a county. I know for a fact that these companies are the best in the industry. They offer more help than any other company and also will help with your individual situation.

The problem comes in when you have something happen, and then avoid the calls. If the company has no contact with you, how are they suppose to know what has happened. With so many people just walking away from their homes, the company has to assume this is what has happened, and are forced to start securing their collateral. This company is in the business of giving money, not taking. The only reason they have to repo a home is because they are forced. It is the customer's responsibility to provide proof of insurance and proof taxes are paid. This is not the companies responsibility. They are not baby sitters. You are an adult, and should take care of yourself.

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#2 Consumer Comment

Along with a payment book

AUTHOR: Aafes - (U.S.A.)

POSTED: Saturday, June 03, 2006

Along with a payment book you should have received some other documentation. If not call and ask for it so you know exactly what they are trying to charge you for.

It may be for items such as property insurance, tax escrow etc. They have to disclose these terms to you.

As for the decrease in value mobile/modular homes depreciate differently depending on the location they are in (i.e. mobile home park vs owned lot) and how they are taxed locally. They do, however, have a fairly rapid value depreciation in the first 5 years.

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#1 Consumer Comment

cant change the loan terms

AUTHOR: Tom - (U.S.A.)

POSTED: Friday, June 02, 2006

dude

when someone purchases a mortgage note, they cannot change the terms on the note. Its federal law.

I would suggest you call Vanderbuilt back and ask em what the increase was actually for. Any increase to a mortgage also has to have prior notice and they must tell you what its for. Also federal law.

Since it sounds like you are already getting nowhere with these idiots, contact an attorney who should be able to deal with them quickly.

cheers

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