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Report: #153133

Complaint Review: Vanderbilt Mortgage & Finance - Maryville Tennessee

  • Submitted:
  • Updated:
  • Reported By: Enka North Carolina
  • Author Confirmed What's this?
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  • Vanderbilt Mortgage & Finance 500 Alcoa Trail Maryville, Tennessee U.S.A.

Vanderbilt Mortgage & Finance Vanderbilt Mortgage does not give a d**n about it's customers. Vanderbilt Mortgage will screw you. Ripoff Maryville Tennessee

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Several years ago, my wife & I made the terrible mistake of refinacing our mobile home through Vanderbilt. I can only hope that this story will be a warning to other people. I can assure you - you do not want the headache & heartache associated with Vanderbilt Morgage Company.

After living in our home for about 5 years, we decided to move on, and attempted to sell. After two years of frustration, we finally found a person to assume our loan. We even made the required $1000 down payment for this buyer, signed the contract, and went on our way. 2-3 days later, we get a phone call! As it turns out, we were still liable for the mortgage, and the assumee was late!

I would never, ever, ever signed that contract if I would have understood. Yes, my trust & my ignorance is my fault, but when you place your trust in a company holding something so valuable as your home mortgage, you can only hope that they have enough respect to explain such "minor" details.

Vanderbilt then informed me that I could request to have my name removed from the loan in one year. So, I waited my year (with no further issues of payment) and requested the removal. I was graciously informed that, because the assuming party was not always "on time", I would have to pay them $2000 in order to have my name removed.

As of this current date, the trailer has been moved, and the owner is not reachable at any of the supplied numbers. I have no idea where they are, or where my former home is located, yet I remain the unwilling guarantor of a loan I have absolutely no control over. This issue is a cloud over my family - the likes of which I would wish on no one.

Michael
Enka, North Carolina
U.S.A.

This report was posted on Ripoff Report on 08/09/2005 06:11 PM and is a permanent record located here: https://www.ripoffreport.com/reports/vanderbilt-mortgage-finance/maryville-tennessee-37804/vanderbilt-mortgage-finance-vanderbilt-mortgage-does-not-give-a-damn-about-its-customer-153133. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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