• Report: #1040357
Complaint Review:

Vanilla Prepaid Visa Credit Card

  • Submitted: Wed, April 03, 2013
  • Updated: Wed, April 03, 2013

  • Reported By: Tae — Toronto Ontario
Vanilla Prepaid Visa Credit Card
Internet United States of America

Vanilla Prepaid Visa Credit Card bad product, unreliable, rip off, stole my money Internet

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I bought a $75 vanilla prepaid visa card two days ago, I waited a day because I know these cards dont activate right away. When I eventually tried to use it last night, it kept saying invalid. I called to check the balanceand it could not retrieve my records.

I spoke with a customer service representative today, only to find out that they are not able to activate my card and that I would have to fax a copy of the back and front of the card, along with the receipt and they will send me a new card in 10 days.

I bought this card to pay for something quickly instead of going through the bank and having that delay. This is such an inconvenience; I now have to do all those things because I chose to buy the Vanilla visa card.

This is ridiculous, why are you selling cards that you cant activate in the first place. Im so upset because now I have to spend that money and wait for them to send me back a new card, how can I be sure that I will receive a replacement in the first place. I guess this is how they get peoples hard-earned money, because to go through all this hassle, some people probably just said forget it. 

This report was posted on Ripoff Report on 04/03/2013 12:10 PM and is a permanent record located here: http://www.ripoffreport.com/reports/vanilla-prepaid-visa-credit-card/internet/vanilla-prepaid-visa-credit-card-bad-product-unreliable-rip-off-stole-my-money-intern-1040357. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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