VaporLips Custom Box Mods VaporLips, VaporLips Customs Over Two Years and Still Waiting Canton (last known) Michigan

This nightmare has been on-going for over two years now.  I ordered a mod long ago and it was supposedly shipped out after waiting a great deal of time.  When it arrived, I was excited but the package felt a little light to contain such a box.  I opened and to my dismay, I was greated to bubblewrap, a red ribbon, some wire, some cotten, and a tiny bottle of juice.

I immediately informed the owner and contact I had been working with, David, at VaporLips via cell phone.  I was so furious that I stormed out of the house and went to the gym.  I came back and saw I missed a call from David.  I called him back and explained the situation.  I provided all information he wanted to know about the package and what was in it.

Fast forward a little while later and an agreement (which I have all of the emails, texts, and Facebook chats stored) about a replacement box and an even better one for the inconvenience.  I was given a time frame of about two to three months since I would be moved to the back of the queue.  Now I should have been put front and center because it was a lot of money for an aluminum box with some wires and a chip.  I accepted that.  Time rolled on with no word, no responses to my inquiries, no answers to my text messages, etc.   I was being blantly ignored for a very long time, practically over a year, but I persisted because I either wanted my box in my hands or my money back at that point.

I was finally answered and managed to speak to David again and he explained that he had been scammed this and that and thought I was just another scammer looking for a free mod.  So everything as far as I knew was settled that I would get my box.  Ok cool.  I even submitted an official order form for everything I wanted and even paid the extra $100 bucks for the better battery and the extra paint he didn't have in stock.  So I am now $404 bucks into this but felt it would be worth it.

Moving along to months and months afterward, I would get updates here and there when I asked for them; usually if I posted negativity on the company Facebook page.  Eventually on July 7, 2017, my box was posted on Facebook to show it off as being done and ready to go.  I patiently waited for about a week for my tracking information to yet again be ignored and have to take to Facebook to get an answer.  In August 2017, I started really getting pushy to get this finished so everyone could move on as agreed.  I was often promised soon or the next couple of days it would be shipped out.  I was even asked to confirm my shipping information ... again.

Now, here we are another month almost halfway done with yet no answers and no shipment.  My posts continously get deleted and/or hidden off their Facebook to avoid the negative press to new or existing customers is my guess.  I have been far patient enough and far more generous in my understanding and patience.  I don't want anyone to have to go through what I am and hope this helps people avoid this company all together.