• Report: #995157
Complaint Review:

Vehicle Bureau Online

  • Submitted: Fri, January 11, 2013
  • Updated: Fri, January 11, 2013

  • Reported By: Teri — Prescott Arizona United States of America
Vehicle Bureau Online
Internet United States of America

Vehicle Bureau Online TOTAL Scammers Who Find Vehicle Sellers On Craigslist & Other Sites, Internet

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I received a call from them saying that they could sell my car for me for $500, with the money deposited to them up front. I just want to make sure this isn't a scam. I asked them a lot of questions and they seem legit.


This may be a scam. Allow me to explain why:


The site is registered as having been created in August of 2012. Ergo, it is not even half a year old. It is brand new.


The registrant is a PROXY, meaning no address is available for who actually owns the website.


There is no physical address on the website. We do not know where they are really based.


The website never states the company behind the website.

There are simply too many red flags here. I would avoid. Very likely, this is a scam.


I am selling my Nissan Murano online on various free website for e.g. Kijiji, autotrader etc. Yesterday I received a call from 'Vehicle Bureau Online' said they provide financing option for buyers and they have many buyers looking for Nissan Murano. They will also advertise my vehicle on many other websites too. They think they can sell my vehicle within two weeks after listing with them but I have to pay upfront $499.94 to use their services.

In case vehicle is not sold in 90 days after listing with them they will refund 75% of $499.94. To me sounds like some greedy realtor type business or is it a scam?

Has anyone dealt with these guys before?

Here is the website : www.VehicleBureauOnline.com

Seems scam to me. A whois lookup comes back with NOTHING. The website is sketchy with only a 800# to contact and NO address info.
They will lie to you and tell you they have a buyer for your car. They spam Auto Trader and Craigslist ads. They will lie about having buyers, financing, marketing, websites, etc., anything to get you to give them your credit card number so they can charge you for non-existent marketing services. Avoid these frauds !

This is 100% Scam.....BEEEEWAREEEE!!!!..They caught my Dad through a cold call.....they promised to sell the car for more then the asking price and that they already had someone who was interested........It has been 90 days and they didn't sell the car.....It's been a battle to get the 75% refund.....You have to basically hire a lawyer to write a document that states you still own the car....and after all that you will be "offered" a refund.

See the latest email from them (George Vargas): 

In regards to our conversation earlier we are offering you a refund of $175.00. Once you reply to this email accepting this refund this amount will be re-credited to the Visa ending with 7483 and show within 5-10 business days. We will also be sending you two $100 gas certificates, the instructions of use will be enclosed in your email. Once you use the first voucher you may contact our company for the final gas certificate. Please note once the refund is accepted no further refunds will be issued and we will consider this matter closed, Thank you.

Vehicle Bureau Online

Gas coupons????? That is NOT a professional refund. Looks like they are looping you into another scam!!!!!

I had same experience...total scam and waste of time and money.....I was lied to on the phone and to a much greater extent totally mislead. I waited these guys out the 90 days out of principle for the 75% refund.....The conditions on the gas voucher are ridiculous.....they want another $28 to activate the $100 gas voucher........It cost $35 to prove I was still in possession of the vehicle and thus quality for the refund.....I should have known when the account executives name was Stephanie POWERS....please...please.....I got nailed in early September and I could not find any info on them then...I have contacted Car Help Canada about this with the hopes more people will be warned.
Vehicle Bureau Online Scam

Have had my car on craigslist in my area for a little over a month now. I got this email and a few phone calls from this company saying they could sell my vehicle for much more than I am asking. They also said they would setup appointments with people who are interested in it. Here is a copy of the email just wondering if anyone else has experienced this, it sounds like a scam from the beginning. 


This is the email:

Thank you for taking the time to discuss your vehicle with me. As we discussed earlier, we are currently looking for the best local vehicles that we believe would be a quick sale through our service. We are looking to restock our inventory with your Trailblazer SS Supercharged as it seems like a good candidate. The following is some information on our program and more on our Guarantee.

Vehicle Bureau Online specializes in two areas; mass advertising and full purchase financing. Two key factors that you need to sell your vehicle quickly and for the right price.

We have invested millions in dollars in high grade custom software to ensure we have the most accurate and up to date information for any vehicle.

Our software automatically alerts us when a vehicle is in demand and under-stocked. This allows us to never flood the market with un-wanted merchandise.

Our advertising department will list your vehicle on several high-trafficked websites with no renewal fees or hidden costs Vehicle Bureau Online offers flexible and affordable solutions for your selling needs.

For any vehicle we select, we guarantee our results. A small fee of $499.94 is required and we guarantee the sale of your Trailblazer SS Supercharged within 90 days! If by chance you are still in possession of your vehicle at the end of the 90 days you are entitled to an extended 90-day listing, free of charge or a refund equivalent to 75% of the advertising fee. For more information on our
refund policy contact our customer service department at 1-866-726-7370

We do NOT take a commission of the sale of your vehicle, meaning the sale remains private between you and any potential buyer. We will facilitate the sale every step of the way, but ultimately you are in full control.

The quicker the sale, the better it is for everyone involved. 

Melissa Johns
1-866-726-7370 ext. 321

This report was posted on Ripoff Report on 01/11/2013 11:13 AM and is a permanent record located here: http://www.ripoffreport.com/reports/vehicle-bureau-online/internet/vehicle-bureau-online-total-scammers-who-find-vehicle-sellers-on-craigslist-other-sites-995157. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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