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Report: #605813

Complaint Review: Verizon - Verizon Wireless - Internet

  • Submitted:
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  • Reported By: oneconsumer — United States of America
  • Author Not Confirmed What's this?
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  • Verizon - Verizon Wireless 20 Alexander Drive, Wallingford, CT 06492 Internet United States of America

Verizon - Verizon Wireless Verizon cell phone service Cancellation fee RIPOFF, this is how they say goodbye to you Internet

*Consumer Comment: read please...

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FYI

Watch out if you want to cancel your cell phone service with Verizon Wireless.

If you want to cancel your cell phone plan you will be charged the monthly fees until the end of the billing cycle.

For example if you cancel on the 1st of the month and your billing cycle end on the 28th, you will owe them the fees on the entire month, no pro ration.

So in other words you will be better off cancelling on the day of the end of your billing cycle.

They will not tell you this when you call in to cancel, I believe this was a policy change effective Dec 2009. I was not notified of this change in my bills either.

Sounds like a sneaky way to get another months fees from you. I don't think it right to charge you for service they know you will not be using.

This report was posted on Ripoff Report on 05/21/2010 01:49 PM and is a permanent record located here: https://www.ripoffreport.com/reports/verizon-verizon-wireless/internet/verizon-verizon-wireless-verizon-cell-phone-service-cancellation-fee-ripoff-this-is-how-605813. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

read please...

AUTHOR: Saria - (U.S.A.)

POSTED: Wednesday, June 16, 2010

this tad bit of info is provided to you in your customer agreement. the customer agreement is available on verizon wireless's website. when you get your phones and you start to use them, it means you accept the terms of that agreement.


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