Report: #537262

Complaint Review: Verizon Wireless Premium Retailer

  • Submitted: Thu, December 10, 2009
  • Updated: Thu, December 10, 2009
  • Reported By: Cathexis — North Hills California United States of America
  • Verizon Wireless Premium Retailer
    9201 Winnetka, Chatsworth, CA
    Chatsworth, California
    United States of America

Verizon Wireless Premium Retailer Pirate Store Chatsworth, California

Show customers why they should trust your business over your competitors...

I have to agree that these stores seem to be sham outfits or just simply resellers who dont tell you that they are such and that the prices and terms of sales can be quite different from those offered at the "official" Verizon stores. At the very least its misleading, at most, fraudulent. Its like someone buying your car and reselling it at a higher price while using your name and reputation. My personal experience in one of these stores was frightening. The staff were indifferent and uninformed. I was shopping for a DROID and all they had was a dummy phone; nothing to check the functionality of the keyboard and other features. The rep didnt even know which operating system the phone uses. I asked one leading question and he went on about how it runs on Windows Mobile (not ANDROID), yet he still didnt know a thing about Windows Mobile either and blathered on with vague praise of the phone's features. Moreover, the employee had several of his unsavory looking cronies hanging about in the store; it looked like a gang hangout. All this with the store manager present. If they post a disclaimer or description of their relationship to the "official" Verizon outlets, I didnt see it.
Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 12/10/2009 12:33 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.