Report: #724071

Complaint Review: Vertrue Inc.

  • Submitted: Sat, April 30, 2011
  • Updated: Sat, April 30, 2011
  • Reported By: Anonymous — California United States of America
  • Vertrue Inc.
    9500 W. Dodge Road
    Omaha, Nebraska
    United States of America

Vertrue Inc. 24Protect,, PMIdentity,,, Unauthorized charges, fraudulent practices Omaha, Nebraska

Show customers why they should trust your business over your competitors...

I discovered unauthorized charges on my credit card from two companies: 24Protect and PMIdentity for $1.00 and $34.95 a month for three months. When I contacted PMIdentity they (Asia and Charlotte) would only refund two months and had to put in for a "review" to refund the last month. When I called the other company, 24Protect, there was no possible way to speak to a human. Only email communication was available. I filed two complaints with the Better Business Bureau and in the process discovered that both companies are owned by the same parent company: Vertrue Inc., out of Omaha NE. They have and "F" rating and have been sued by the Iowa Attorney General for 30 million dollars. I called the corporate number and they claim it wasn't fraud and that I agreed to terms. The terms I agreed to were the "free" 30 day 3 bureau credit report. I canceled my "free" trial within the 30 days but these two affilates state that they can't be canceled that way...even though Vertrue owns the free3bureaucreditreport company as well. It's a scam! They own at least 80 companies and have over 20 different P.O. Box addresses in Omaha. You can see all this for yourself on the Better Business Bureau web site.
Other company names under Vertrue Inc. are: Your Savings Club,
American Express Health Services
At Home Rewards Club
Vertrue, Inc
Memberworks, Inc
Privacy Matters
Sears PremierHealth
Sears CDHP
Sears CWD
Premier Health Plus
Premier Health
HealthMax Advantage
Countrywide Dental
WWF X-perience
Travel Club AMEX
Simple Escapes
Privacy Plus
Sears Healthtrends
Market Plaza
Leisure Advantage
Home & Garden Rewards
GM Travel
Essentials Gold
Countrywide Dental & Health
Cardmember Protection Service
24 Protect
24 Protect Plus
First Fun
Todays Escapes
At Home Professions
Adaptive Marketing
Passport Of Fun
Vertrue Incorporated
Privacy Matters 123
Bargain Network
Family Safety Report
Credit Score Express
Credit Score Complete
Credit Diagnosis

They have over 1000 complaints with the BBB and numerous complaints on as well.
Buyer Beware! That old saying "Nothing is free" is TRUE!
Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 04/30/2011 02:41 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.