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Report: #1327010

Complaint Review: Vibrant Web LLC - Arizona - Internet

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  • Reported By: Summerbreeze64 — Manassas Virginia USA
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  • Vibrant Web LLC - Arizona Internet USA

Vibrant Web LLC - Arizona Stay away! Scam Alert! Pheonix ARizona

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  1.  I did not initially solicit their business.  I received an email from Jobs with Bob. 
    1. Vibrantweb.com
    2. Mine = www.timelessbeautytopics.com
    3.  I did not initially solicit their business.  I received an email from Jobs with Bob. 
    4. At some point shortly after I spoke with a guy regarding Jobs with Bob but I don’t recall the exact conversation, but it was a work from home position – which I was interested in at the time to build a business for additional income and an online business that I can build for my retirement.
    5. I originally spoke with a guy named Robert Christie.  (Jobs with Bob) 866-737-6801 x 6123 at this point I was thinking I was being scammed because I bought a website with a trial period and could not get into it.  When I tried to register for this website, I remember getting a weird warning message like I was being redirected or a virus was present. 
    6. I was in my last week at college and working on finals and had lost my information and had to ask Richard Miller for it. 
    7. I was again thinking this was a scam.  I emailed Richard Miller and got a call back from a girl claiming to be from Customer Service.  I had a discussion with her about my concerns and that I wanted my money back.  I spent my last $1000 on this site and I did not trust them. 
    8. At this point, I had already thought many times that this was a scam.  The night I paid for my site $1000 – I was sick to my stomach but proceeded because I was pressured into it.  The guy waited while I went to get my credit cards. 
    9. I never received any emails from Richard after that, only Jen from Customer Service, whom I’d spoken to a few times.
    10. I did sign agreements with them.  I have copies.
    11. I started investigating and found that the sites they listed as client examples did not work. Or was a dummy site.
    12. If they are based in Arizona and owned by three young guys, how is it possible to have so many phone numbers for around the world for sales and support.  I only ever talk to two people in the company. 
    13. They refuse to give me a security certificate so I can let people buy amazon products straight from my site. 

     

    1. $9.95 to sign up but you end up paying a lot of money for only a license and not your own site.  They have complete control over your site. 

     

    1. Their website is not truthful.

     

    1. Their customer support is not 24/7.  It is limited hours and it takes at least a week for them to fix anything.  Hours are M – F     9 – 7 CST
    2. I have no 99.9% uptime as guaranteed.  It takes 3 – 5 business days to address any issue.
    3. My site keeps going down and saying Bandwidth exceeded.  Their website says no overloaded services.
    4. It also says free email accounts and I never received one. 

     

    1. Now 9/7/2016 their phones are all down and I cannot get a reply from a person.  I have sent two emails and received the same reply both times.  It says they are responding to all emails.  I have these emails in my possession.
    2.  When my site came back up, all of my plugins and my Woo Commerce items were gone.  They (VW) control everything.
    3. I do not believe this company is ethical or professional.  I have requested a refund many times and have thought all along this company is a scam. 
    4. The articles they gave me were from WordPress Automatic plugin and were free.  They were written by someone else.  Then they used the article mixer to change wording.  That is why the wording and spelling was weird.  Many things that they told me or made me think they were doing was actually a free plugin from WordPress.
    5. I am supposed to be the owner of my domain.  I am not.  It is owned by DomainsByProxy.com which means that the name of the site owner is masked.  https://who.wildwestdomains.com/whoisstd.aspx?domain=timelessbeautytopics.com&prog_id=wildwestdomains&k=JsJ2bmq%20FvOgLtaQFAqoSHxP6i7rjGsvjFOE4LkejO28pXfZImdutpqFh1sbZkHTkE7qgFpOqZE%3d
    6. Domains by proxy definition:  https://www.quora.com/I-am-trying-to-buy-a-domain-name-that-is-currently-owned-by-Domains-by-Proxy-which-appears-to-be-owned-by-GoDaddy-How-do-I-buy-it
    7. So, I sent an email to timelessbeautytopics.com@domainsbyproxy.com to verify who it gets sent to, and it is not me.  This verifies that I am not the owner of this domain.  I was told that it is my website.  This is not true.
    8. Wild West Domains Interesting information, it is located in Scottsdale AZ
    9. Corporate Headquarters14455 N. Hayden Rd., Ste. 226
      Scottsdale, AZ 85260 USA
      Phone number: +1 (480) 505-8857
      Fax number: +1 (480) 275-3996
      support@wildwestdomains.com
      Report Abuse
      abuse@wildwestdomains.com 
      ABN # 37874814804 

    Vibrant Web address:  Vibrant Web  

    Website

    Directions

    3.97 Google reviews

    Website Designer

    Address: 14040 N Cave Creek Rd, Phoenix, AZ 85022

    Phone: (602) 247-6118

    Hours: 

    Open today · 9AM–7PM

     

     

     

     

     

     

This report was posted on Ripoff Report on 09/08/2016 09:41 AM and is a permanent record located here: https://www.ripoffreport.com/reports/vibrant-web-llc-arizona/internet/vibrant-web-llc-arizona-stay-away-scam-alert-pheonix-arizona-1327010. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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