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Report: #1452612

Complaint Review: Vicky Judah - Sherman Oaks California

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  • Reported By: Gina — Boston MA United States
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  • Vicky Judah 4758 Norwich Avenue Sherman Oaks, California United States

Vicky Judah .Vicky Judah 4758 Norwich Avenue, Sherman Oaks, CA Horrible vacation rental - Vicky Judah Sherman Oaks California

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I booked the upper guest house studio from 6/15/18 to 6/30/18.  When I arrived at the location with my dog, everything seemed to be in order.  However, right after I arrived, I received an email from Vicky Judah informing me that the carpet had not been cleaned after the previous guest and her dog had vacated.  I had to kneel on the floor to pick something up, and when I got up, my black pants were covered with light colored dog hair (not from my dog -- my dog is black and tan). 

The two-story guest house is located behind a fence.  I stayed at the upper guest house, which had 15 steep steps leading up to it.  No one was staying in the lower guest house, and I saw one unfriendly man come out of the main house a couple of times.  The lock on the door was flimsy -- not a deadbolt.  I felt very isolated and unsafe the whole time I was there.  To the point where my family had the telephone number of the local police, just in case.  The last few nights I stayed there, I moved the table in front of the door because I felt so uneasy.

Additionally, the string on the fence opening mechanism caught a couple of times, making it necessary for me to climb over the air conditioner on the other side of the main house a couple of times, once at 10 PM in high heels while carrying my 15-pound dachshund. 

While there was an air conditioner in the unit, it was very loud, and I had to turn it off at night so I could sleep.  The TV on the wall was crooked, and needed to be rebooted several times a day in order to work.  The studio supposedly had internet, but I couldn't get it to work.  I contacted Vicky Judah about the internet, and all she said was that I had the correct information.  I had to go to the local Panera to access the internet so I could get done the work I'd brought with me.

There was no dishwasher in the unit, so I didn't feel comfortable eating off of any of the plates/dishes provided, and had to immediately go to the store to purchase paper plates, and plastic utensils.

Even though I had booked a two week stay, only one set of sheets and two sets of towels were provided.  I actually had to go to the laundromat half way through my stay to wash the towels.  Luxury linens were supposed to have been provided -- there's nothing "luxury" about the linens in this place.

I was so disgusted, I ended up leaving a few days early.  I emailed Vicky and told her I'd be leaving early with no response back from her.

I enjoyed my trip to California, but this place was just awful!  Never again!

This report was posted on Ripoff Report on 07/20/2018 09:45 AM and is a permanent record located here: https://www.ripoffreport.com/reports/vicky-judah/sherman-oaks-california-91403/vicky-judah-vicky-judah-4758-norwich-avenue-sherman-oaks-ca-horrible-vacation-rental-1452612. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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