Video Professor is a Scam Artist! Represented offer at $6.96 - snatched $189.95 from my account! Denver, Colorado

I ordered a CD by phone August 29, 2009 after being told that I would be charged only $6.95 for S & H. The salesman insisted that I accept two more CDs with 30 days to examine them. If I failed to return one of the CDs within 30 days I would be charged $189.95 for the entire set.

The set arrived September 3, 2009.  My checking account was debited $189.95   September 15, 2009. This unexpected debit overdrew my checking account.

I phoned customer service September 15, 2009 and was told that my account will be credited the full amount of $189.95 upon receipt of the returned package. I was also told that the bank charges caused by this debit would be paid when I send documentation of charges to customer service.

I returned the entire package priority mail September 15, 2009. Video Professor received it September 17, 2009 [documented by US Postal Service]

I phoned customer service again September 23, 2009 when my account still had not been credited. This time I was told that it would be 21 days before my money would be returned.

At this time I phoned my bank to change my access number and dispute the charge.