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Report: #591533

Complaint Review: Video Profssor - Denver Colorado

  • Submitted:
  • Updated:
  • Reported By: chickadee — Neligh Nebraska United States of America
  • Author Not Confirmed What's this?
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  • Video Profssor 2590 W 2nd Ave. Unit 15 Denver, Colorado United States of America

Video Profssor charged for product befor end of 10 day free trial. Denver , Colorado

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 video professor On the 2nd day of April 2010 at 8:07 pm. I  Ordered VIDEO PROFESSOR to learn to run my new computer .I was told that I would only be charged the $6.95 for Shipping and Handaling.If for any reason I did not want it to call before the 10 day free trial and resive a verifcation number for return there would not be any ferther charges. Well I recived the product on the 5th day of April 2010. Not to bad I thought. Opened the box and started to read what to do, when I read that my computer did not meet the recommended system requirements I called on april 6 got the return authorization number put it on the outside of the package and mailed as instruted. was told there would be no ferther withdrawals from my account. Thought It was all taken care of. Then got my mail and found out that my bank account was overdrawon by $154.55.Called the bank asked what was up and was told that their was a electroic transfer of $189.00 on april 7,2010. Icalled the number the bank had for billing and was told I had not gotten the idem back on time. What happened to the 10 day free trial ? And why did they charge me after reciving a return number. I have been told that there will be a refund sent out in 30 to  60 days, but with all that has happened to this point I see no reason to wait and see if thay come through on their promises . Any one the is looking a Video Professorneed to find a differnt meams to get educated. Chicadee done wrong.

This report was posted on Ripoff Report on 04/09/2010 06:30 PM and is a permanent record located here: https://www.ripoffreport.com/reports/video-profssor/denver-colorado-80219-1664/video-profssor-charged-for-product-befor-end-of-10-day-free-trial-denver-colorado-591533. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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