Complaint Review: ViewSonic Corporation - Walnut California
- ViewSonic Corporation 381 Brea Canyon Road, Walnut, California U.S.A.
- Phone: 800-888-8583
- Web:
- Category: Communications & Networking
ViewSonic Corporation ripoff defective worthless irresponsible company liars lazy dishonorable unsafe Walnut California
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I was given a ViewSonic WR100 router. Since I have VoIP, I thought this would come in handy. Boy was I wrong. 98% of all phone calls are either blocked, or the caller gets a fast busy or the calls does not ring through. I have contacted Viewsonic only to be told to talk to the VoIP service. I did and they did the troubleshooting only to find out that certain ports were blocked.
I called Viewsonic three times and left messages for an engineer to contact me and they never did. I sent emails and no response. Finally, I contacted Viewsonic and talked to Judy about the problem and she told me that tech support and customer service is available 24 hours a day. I found that to be a lie.
This company does not want to honor their warranty, they do not want to fix the problem, unless I have to go ballistic on them.
This product is not safe.
Regina
Denver, Colorado
U.S.A.
This report was posted on Ripoff Report on 11/18/2005 12:15 AM and is a permanent record located here: https://www.ripoffreport.com/reports/viewsonic-corporation/walnut-california-91789/viewsonic-corporation-ripoff-defective-worthless-irresponsible-company-liars-lazy-dishonor-165047. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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