• Report: #1053544
Complaint Review:

Vinesse wines

  • Submitted: Fri, May 24, 2013
  • Updated: Fri, May 24, 2013

  • Reported By: Vinesse Wine Ripoff — 12180 New York
Vinesse wines
822 hampshire road, suite E westlake village, California USA

Vinesse wines did not send award points westlake village California

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Got an offer from United Mileage Plus to buy $41 worth of wine and receive 6,500 bonus points.  Ad:  "Earn 6,500 award miles and enjoy 6 exceptional wines for just $41.95."  Sound straightforward, right?

Ordered, got and drank the wine.  Never got points.  I called.  

Them:  "You only get 2,500 for the first wine shipment."

Me:  "That is not what it says on your website.  This is misleading."

Them: "It is in the terms and conditions"

OK - whatever.  Me:  "Then please send me my 2,500 points."

Them:  "Looks like you had gotten wine through American Airlines a few years ago, so we won't give you the United points."

Mark, the service manager, then dodged my question about 30 times when I asked him where this policy is stated.

This is super cheesy.  Avoid this wine club people!  Full of trickery.

This report was posted on Ripoff Report on 05/24/2013 08:49 AM and is a permanent record located here: http://www.ripoffreport.com/reports/vinesse-wines/westlake-village-california-91361/vinesse-wines-did-not-send-award-points-westlake-village-california-1053544. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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