Complaint Review: Vinesse wines
Vinesse wines did not send award points westlake village California
Got an offer from United Mileage Plus to buy $41 worth of wine and receive 6,500 bonus points. Ad: "Earn 6,500 award miles and enjoy 6 exceptional wines for just $41.95." Sound straightforward, right?
Ordered, got and drank the wine. Never got points. I called.
Them: "You only get 2,500 for the first wine shipment."
Me: "That is not what it says on your website. This is misleading."
Them: "It is in the terms and conditions"
OK - whatever. Me: "Then please send me my 2,500 points."
Them: "Looks like you had gotten wine through American Airlines a few years ago, so we won't give you the United points."
Mark, the service manager, then dodged my question about 30 times when I asked him where this policy is stated.
This is super cheesy. Avoid this wine club people! Full of trickery.
This report was posted on Ripoff Report on 05/24/2013 08:49 AM and is a permanent record located here: http://www.ripoffreport.com/reports/vinesse-wines/westlake-village-california-91361/vinesse-wines-did-not-send-award-points-westlake-village-california-1053544. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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