Report: #1053544

Complaint Review: Vinesse wines

  • Submitted: Fri, May 24, 2013
  • Updated: Fri, May 24, 2013
  • Reported By: Vinesse Wine Ripoff — 12180 New York
  • Vinesse wines
    822 hampshire road, suite E
    westlake village, California

Vinesse wines did not send award points westlake village California

Show customers why they should trust your business over your competitors...

Got an offer from United Mileage Plus to buy $41 worth of wine and receive 6,500 bonus points.  Ad:  "Earn 6,500 award miles and enjoy 6 exceptional wines for just $41.95."  Sound straightforward, right?

Ordered, got and drank the wine.  Never got points.  I called.  

Them:  "You only get 2,500 for the first wine shipment."

Me:  "That is not what it says on your website.  This is misleading."

Them: "It is in the terms and conditions"

OK - whatever.  Me:  "Then please send me my 2,500 points."

Them:  "Looks like you had gotten wine through American Airlines a few years ago, so we won't give you the United points."

Mark, the service manager, then dodged my question about 30 times when I asked him where this policy is stated.

This is super cheesy.  Avoid this wine club people!  Full of trickery.

Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 05/24/2013 08:49 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.