Complaint Review: VIP Member Store -
- VIP Member Store United States
- Phone: 1-800-553- 7257
- Web: https://www.vipmemberstore.com/nigh...
- Category: Consumer Goods, HD Sunglasses
VIP Member Store Overcharged; did not send product; tried to sign me up for regular subscription to their online store with no warning Internet
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In January 2018, I ordered two pair of HD sunglasses that were advertised as buy two for the price of one ($29.95 for one pair). I noticed on the email confirmation that (1) they charged me for two pair ($59.90), and (2) they tried to sign me up for a subscription to their "member store" for a monthly fee, without any previous alert about this and without my permission to do this.
I contacted them on the next business day, and informed them that (1) they overcharged me, and (2) that I have no interest in being a member of their online store. This took awhile, but they agreed to take my name off their member list, and that they would refund me the $29.95 overcharge. They said I would receive the glasses in about 8 weeks (which of course is ridiculously slow). They DID refund the $29.95 overcharge.
It is now about 16 weeks, and I have not received any glasses, nor any updates of delivery, or any other communication. I have emailed them, telling them to refund me the other $29.95 and have heard nothing back from them.
This place is a scam, and I encourage everyone to steer clear of any promotions they might offer. I had foolishly responded to this ad on Facebook, and will never respond to another ad on FB.
This report was posted on Ripoff Report on 05/23/2018 03:05 PM and is a permanent record located here: https://www.ripoffreport.com/reports/vip-member-store/vip-member-store-overcharged-did-not-send-product-tried-to-sign-me-up-for-regular-subscr-1444349. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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