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Report: #253098

Complaint Review: VIP Tans - Vancouver Washington

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  • Reported By: Vancouver Washington
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  • VIP Tans 4th Plain Blvd Vancouver, Washington U.S.A.

VIP Tans Ripoff VIP Tan will not honor prepaid 1 year account Crappy beds, Wormy Owner! Vancouver Washington

*UPDATE Employee: You're absolutely right

*REBUTTAL Owner of company: therealtruthaboutmytanningsalon

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Owner changed business name from Tan Rio to VIP Tans and will not honor my prepaid 1 year account. They will only honor it if I buy another 1 year account. Gee, that sounds like a dumb thing to do! I guess I must look SuperStupid!

Ever since this worm bought the old Club Tan and turned it into TAN RIO it has been a crap hole and very wormy. Now a new name change and more games!

I have had a continuous account at this salon since 1998 under different owners and names!!!!!!!!!! The original was Club TAN and my account has been continuous and renewed before the end of each term.

No previous name change or for that matter new owners ever failed to honor my annual account until now!
I am furious!!!

Mike
Vancouver, Washington
U.S.A.

This report was posted on Ripoff Report on 06/07/2007 08:58 PM and is a permanent record located here: https://www.ripoffreport.com/reports/vip-tans/vancouver-washington-98661/vip-tans-ripoff-vip-tan-will-not-honor-prepaid-1-year-account-crappy-beds-wormy-owner-va-253098. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
1Employee/Owner

#2 UPDATE Employee

You're absolutely right

AUTHOR: Bucklie - (U.S.A.)

POSTED: Friday, March 28, 2008

The previous owner of the salon and the two guys that managed VIP Tan prior to August were scoundrels! In fact they were lining their own pockets with the daily cash of the salon. HOWEVER - as of September, 2008, the salon fell under new management, new staff and a nearly complete make over.

We performed a market analysis and settled on reduced package prices across the board. In addition, we have upgraded the lotion line and continually add new product and retail items. The facility as been purged of the previous high pressure sales and overall general hostile atmosphere.

I invite you to take the time to re-visit VIP Tan and see if the changes appeal to your sensibilities.

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#1 REBUTTAL Owner of company

therealtruthaboutmytanningsalon

AUTHOR: Besttanaround - (U.S.A.)

POSTED: Wednesday, August 01, 2007

the reason for my response to this ridiculous rant on my tanning salon is to reveal the real truth about the transformation of my business.

Yes this salon used to be a Tan Rio. The franchisor lost the lease because he charged the franchisee $1400 a month more than the payment actually was, then in turn didn't pay the landlord.

Now to the matter at hand. I honored every tan from Tan Rio customers until memorial day. Yes now i'm honoring Tan Rio tans if you buy a package. I'm not in business to lose money. Also for those Tan Rio customers who did or do buy a new package I've put together packages that are even cheaper than the package bulk rate! Let me ask a question! If Mcdonalds suddenly was taken over by Burger King and you had a coupon for 5 Big Macs would Burger King let you use that coupon for a Whopper? The answer is no! Even if you went to the location that used to be Mcdonalds and the staff was exactly the same the answer would still be no!

I can't do anything about this location not being a Tan Rio anymore. What i can do is offer them a salon that is cleaner and more desirable than the salon which preceded mine.

Also for (Jeramy) oh! i mean Mike saying that my beds are crappy. I've done what I can to improve the bed selection here. I mean I've only brought in the hands down #1 tanning bed in the world the MAGIC 636 which is the most powerful tanning bed in the world as well. I've also brought in a new base bed and still have the Turbo 600 which up until the magic came out gave you the best tan around. And yes you read that right I have both!

I've also brought in the #1 infrared body wrap in the world! So I have alot of different equipment that is top of the line and cater to a diverse group of tanners and now fitness seekers who would like to make themselves even more presentable and beautiful than they are already.

Thank You very much for taking the time to read this!
Sincerely, Jeramy.

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