• Report: #812429
Complaint Review:

Virgin Moblie

  • Submitted: Wed, December 21, 2011
  • Updated: Wed, December 21, 2011

  • Reported By: Diane — Charlotte North Carolina United States of America
Virgin Moblie
Internet United States of America

Virgin Moblie Virgin Mobile unethical Internet

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I have been a customer of Virgin Mobile for about 8 months and I decided to go back to AT&T because of the customer service, the number of dropped calls I had while using the service, and because my daughter could not get service in her dorm room, let alone other areas that were dead.  I pay my bills in the beginning of the month so in the beginning of December, I "topped off" for both my daughter's and - my phones.  She complained so much about it that during the 2nd week of the month, I decided that I would go back to AT&T, having used only FOUR DAYS of Virgin Mobile service.  I asked if a refund would be given, but they said that they do not give refunds after payment.  I feel this is very sneaky and should be refunded since I paid for this service which I'm not able to use!

This report was posted on Ripoff Report on 12/21/2011 12:57 PM and is a permanent record located here: http://www.ripoffreport.com/reports/virgin-moblie/internet/virgin-moblie-virgin-mobile-unethical-internet-812429. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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