• Report: #1090328
Complaint Review:

Viridian Energy

  • Submitted: Tue, October 08, 2013
  • Updated: Tue, October 08, 2013

  • Reported By: kman — Monroe Connecticut
Viridian Energy
1055 Washington Blvd Stamford, Connecticut USA

Viridian Energy doubles rates with no notice Stamford Connecticut

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I signed up for a rate of .0699, the rate increased to 0.1299 - effectively doubled - with no warning.  I called customer service (waited 20 minutes to talk to someone) told them what happened, they said they need to research and get back to me.  They responded that they sent a letter which I didn't receive and refused to honor the agreed price.

I asked to speak to a manager, they placed me on hold then came back and said the manager would not speak to me and they will not make any adjustments. 

I then asked what I need to do to go back to the agreed rate, they said it will take up to 2 months at this rate for any different rate to take effect!  So I get to pay double for an additional 2 months.



This report was posted on Ripoff Report on 10/08/2013 08:33 AM and is a permanent record located here: http://www.ripoffreport.com/reports/viridian-energy/stamford-connecticut-06901/viridian-energy-doubles-rates-with-no-notice-stamford-connecticut-1090328. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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